Detalhes do emprego
Service Delivery Automation Specialist - EMS
Job Summary:
The Service Delivery Automation Specialist - EMS is responsible for identifying and automating processes and procedures across the organization. The role involves collaborating with cross-functional teams to design and implement automation solutions, enhance the automation framework, and manage infrastructure, containerization, and CI/CD pipelines.
Key Responsibilities:
Administrative Responsibilities:
Follow all relevant policies, processes, and SOPs to ensure consistent and controlled work execution.
Facilitate knowledge transfer to junior staff, ensuring expertise is shared with qualified candidates.
Functional Responsibilities:
Automation Development:
Identify processes that can benefit from automation.
Design and implement automation solutions using RPA tools, ML models, and AI algorithms.
Collaborate with teams to understand and deliver automation requirements.
Infrastructure as Code (IaC):
Implement IaC practices to automate infrastructure provisioning and management.
Utilize tools like Terraform, Ansible, and CloudFormation for infrastructure management.
Use Git/Repo for version control of IaC configurations.
Containerization and Orchestration:
Develop and maintain container images using Docker.
Ensure container security and manage lifecycle through orchestration platforms like Kubernetes, OpenShift, or Docker Swarm.
CI/CD Pipeline Management:
Develop, maintain, and enhance CI/CD pipelines for efficient and reliable code deployment.
Integrate automated testing, security, and monitoring into the CI/CD pipeline.
Monitoring and Logging:
Implement monitoring and logging solutions to ensure system reliability and performance.
Use tools like Prometheus, Grafana, ELK Stack, and Splunk for monitoring and analytics.
Collaboration and Communication:
Work closely with software engineers, data scientists, and stakeholders to integrate automation solutions.
Provide training and support to team members on automation tools and best practices.
Continuous Improvement:
Continuously improve automation processes to enhance efficiency and reduce manual effort.
Stay up-to-date with trends in automation, DevOps, ML, and cloud computing.
Job Requirements:
Academic & Professional Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field.
ITIL v3 Foundation Certificate.
Relevant technical certifications (e.g., RPA, DevOps, Cloud).
Experience:
3+ years of experience in a DevOps or related role with a proven track record of designing and implementing automation solutions.
Skills
Skills and Requirements:
Proficiency in scripting languages such as Python, Bash, and PowerShell.
Experience with automation tools and frameworks (e.g., Ansible, Puppet, Chef, AgroCD, Jenkins).
Familiarity with RPA tools (e.g., UiPath, Blue Prism, Automation Anywhere).
Knowledge of ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).
Strong understanding of cloud platforms (AWS, Azure, Google Cloud).
Hands-on experience with containerization (Minikube, Docker) and orchestration (Kubernetes).
Familiarity with version control systems like Git.
Experience with data science tools (Jupyter, Hadoop, Spark).
Knowledge of AI and ML model deployment.
Understanding of cloud cost optimization principles (FinOps experience is a plus).
Strong analytical, problem-solving, communication, and collaboration skills.
Ability to work independently and as part of a team.
Organizational and time-management proficiency.#J-18808-Ljbffr
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