Contract Administrator

Who We Are and What We DoKinovo plc is a leading UK provider of specialist property services, offering electrical, mechanical, building repair and maintenance, as well as construction services. We operate through three long-established and complementary subsidiaries: Purdy Contracts Ltd, Dunham Ltd, and Spokemead Ltd. We lead in delivering safe and sustainable property solutions, protecting our customers, benefiting the environment, and enhancing communities and the lives of our employees.Join Our Team and Make a Real Difference!At Kinovo, we are passionate about raising living standards for people, families, and communities, ensuring safe and reliable homes. We are proud to be an equal opportunities employer, celebrating diversity and inclusion across our workforce. As a Disability Confident Committed Employer, we provide flexible recruitment and working practices, ensuring neurodivergent individuals have equal opportunities. We are a Living Wage Employer and have pledged our support to The Armed Forces Covenant.All vacancies are advertised internally, giving priority to our team members*. If you are looking for genuine career growth, want to be part of a successful, growing group and share our values and commitment, we want to hear from you!Our Values Integrity: We lead with honesty and respectfulness - promising inclusivity, respect, humility, and candour.Innovation: We look to the future, continuously improving the present - daring to be different.Reliable: We are always there for our teammates, customers, and communities - making every day incredible.Reputable: We hold ourselves to the highest standards - caring about tomorrow.Successful: We work together to succeed - welcoming collaboration, determination, passion, and confidence. The RoleEmployer: Purdy ContractsJob title: Contract Administrator Location: Head Office, E4 7RW (please check your route as public transport is limited)Working Times: Monday to Friday, 08:00 - 16:00 or 09:00 - 17:00Salary: £25,000-£29,000 per annum DOEEquipment provided: Laptop Our ExpectationsThis role will support the Contracts Manager, where you will be responsible for scheduling works for engineers working on service, repair and planned works for Contracts within the Social Housing and Local Authority sector. You will have: Efficient time-keeping and punctuality skills: You are expected to manage your time effectively, ensuring you meet all deadlines and KPI's Positive attitude to learn: a positive, proactive attitude, being open to feedback, eager to acquire new skills, and showing initiative in your personal and professional growth. You should demonstrate curiosity, enthusiasm, and a positive mindset toward learning in workplace settings.Effective Communication: You are expected to communicate clearly and professionally, both in writing and verbally. This includes active listening, asking questions when necessary, and engaging respectfully with colleagues at all levels. You will: Effectively schedule works for our Engineers and prioritise appointments as they occur throughout the evolving working day (with advice from supervisors/managers) and ensure that all compliancy is maintained throughout the assigned contract.To be a point of contact for anything administration related.To be the second point of contact, for all queries from customers, clients and residents via the Customer Service Team.Record all activity from inbound phone calls/emails within the in-house system (training provided) and assist in dealing with incoming emergency calls from residents and clients.Provide excellent customer service skills to our customers, clients and residents - ensuring that you are at all times clear, concise, polite and helpful. Package & Benefits Permanent ContractsAnnual Appraisals and Pay ReviewsAnnual Bonus Scheme32 days of paid annual leaveBuy & Sell Holiday Scheme (up to 4 additional days)Share Incentive PlanCycle to Work Green Bike SchemeCPD and sponsorship through professional qualificationsOpportunities to participate in social value events/activities, helping enrich the lives of communities where we work Wellbeing Support Annual Health Check for all OperativesMental Health First Aiders across the GroupPartnered with HSBC for Financial Wellbeing SeminarsPartnered with Step-Change National Debt Charity for Advice and SupportEmployee Assistance Programme (EAP) - 24-hour Confidential Helpline including access to the 'Wisdom' App for various discounts If you're ready to make a positive impact and grow with us, apply today and become part of a dynamic team dedicated to making a real difference!

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