Senior HVAC Technician - Marine
Detalhes do emprego
What you will do
The Senior Service Technician - HVAC Marine is a key role reporting directly to the Service Manager and will be based in Dubai. The Marine Service team carries out design, commissioning, inspection, and troubleshooting of very complex systems under time constraints and in accordance with defined processes, service agreements, and customer needs. As a member of this team, you will work within a dynamic environment that provides a platform for you to develop your technical and project management skills.
How you will do it
As an experienced technician, you will be using your technical understanding of refrigeration, air conditioning, ventilation, controls, and other relevant topics in the maritime and offshore HVAC sector to provide technical support to both technicians and customers throughout a larger geographic area. You will focus on designing, commissioning, inspection, and troubleshooting of very complex systems under time constraints and in accordance with defined processes, service agreements, and customer needs.
As a Senior Service Technician, you will be the primary contact for all the technical installation and/or servicing issues on-site. You will be responsible for supporting clients for complex requests and calls as they are received. Additionally, you will develop excellent customer relationships while providing proactive feedback and documentation on the status of the customer's equipment and systems, as well as work done. You will lead projects while on-site, mentoring less-experienced members of the service team technically and organizing on-site work activities for complex, multi-person tasks, which shall involve supervising the assigned tasks of subcontractors.
You will be accountable for the diagnosis and repair of system problems, which necessitates specific technical expertise, required certifications, and an understanding of time and material constraints. As a Senior Service Technician, you will provide customers and operational management with high-level technical support and guidance. When necessary, seek clarifications and technical assistance from the relevant engineering team to help resolve issues that arise.
You will ensure the installation, start-up, and commissioning of systems in compliance with established guidelines, procedures, and standards. You will also analyze relevant technical documentation such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams, and so on, and provide training, mentoring, coaching, and development to less experienced technicians. Furthermore, you will be accountable for advising your customer of the type of service rendered, any unresolved problems, and suggesting upgrades, replacements, or enhancements to the system. You will encourage the sale of change orders and/or further labor and material work (L&M) and provide any training on system functioning.
You will concisely document everything that was done and submit the service reports promptly.
What we look for
Relevant qualifications in the specific trade of HVAC & Refrigeration.
Minimum 10 years of experience in overhauling reciprocating & screw compressors and troubleshooting/installation/commissioning of relay-based and PLC-based control panels for HVAC systems.
Subject matter expert knowledge on complex products and advanced systems, including knowledge of 3rd party systems/system integration.
Ability to organize and effectively utilize technical resources, information, material, and support to ensure efficient execution of all assigned tasks.
Provides solutions to others on very complex system problems by troubleshooting or advising on how to resolve problems.
Must adhere to company safety policies and procedures to ensure all duties are performed in a safe and professional manner.
Candidate should be fluent in English speaking & writing.
#J-18808-Ljbffr Engineering
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