Customer Relations Executive
Detalhes do emprego
Company Description We suggest you enter details here. Role Description This is a full-time Customer Relations Executive role based in Bhubaneswar, with flexibility for remote work. The Customer Relations Executive will be responsible for managing customer relationships, addressing inquiries and concerns, and providing exceptional customer service. They will also collaborate with cross-functional teams to ensure customer satisfaction and contribute to the development and implementation of customer retention strategies. Qualifications Excellent communication and interpersonal skillsStrong problem-solving and decision-making abilitiesCustomer-centric mindset and ability to empathize with customer needsDetail-oriented and organizedAbility to multitask and prioritize effectivelyProficiency in customer relationship management (CRM) tools and softwarePrevious experience in customer service or related roles is preferredBachelor's degree or higher in a relevant field is a plusFluency in multiple languages is a plus PRB
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