Network Security - VPN

Overall 8-10 years' experience in network security with at least 5 years in managing VPN solutionsProficiency with management VPNExperience in working with Windows, Linux, Unix environmentsHands-on experience in commissioning and Implementation of VPN solutions and integrating with various management and authentication authorization tools (email, AD, IAM, SIEM)Experience in automating processes using scripting, configuration (SOAR) toolsExperience in managing policies and exceptionsExperience in packet capture, analysis, and troubleshooting toolsProduct knowledge of F5 VPN/ Accops/ ZTNA solution etc.problem, service request management, change management, configuration management &capacity management of VPN Setuputilize network monitoring tools to isolate events before service degradation occursincident monitoring and incident analysis/response initiativeswith users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model.network, transport, session, presentation and applications layersdaily performance checks on devices, periodic audits and compliancePerforming immediate troubleshooting as the situation dictates for any network outages as reported by users, sensors, and/or operational personnelImplement, and maintain network security policy, standards, and procedures.Deploying and maintaining access and security policies for VPN solutions.Maintaining servicelevels as well as oversight ofthe day-to-day configuration, administration and monitoring of the network security infrastructure in a 24/7.Co-ordination with OEMs for TAC support, RMA, replacement & and reconfiguration of VPN.Creating technical documentation, as-built network diagrams, inventory control documentation, and security documentation.Co-ordinate helpdesk team, other IT support teams, and application support teams to jointly troubleshoot and fix the high priority/severity incidents.Investigate, isolate, and resolve VPN incidents with RCA.Designing and implementing VPN solutions for DC/DR/Cloud and Branch office environments.Create SOP/Run book and update knowledgebase in ITSM tools.Work to automate and integrate the tools with REST API/SDK with security dashboard, and Infosec tools (AD, IDAM, PAM, SIEM, SOAR, etc.)Closure of compliance and audit points as per the agreed timelines.Patch updates, and upgradation as per the Bank's compliance and audit requirementsShould be able to Lead and mentor L1 & L2 engineers team.Must be comfortable in reading packet captures and analysis (Wireshark/Pcap).Excellent verbal and written communication skillsDemonstrated success in managing, analyzing, and solving complex issuesOwnership of their technology.Ensure Ticket closure in SLA and follow up for escalated ticketsSLA reporting for respective technology. PRB