Início Arábia Saudita CUSTOMER SERVICE REPRESENTATIVE

Início Arábia Saudita CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Full time na a Laimoon Verified Company no Saudi Arabia
Publicado em June 3, 2024

Detalhes do emprego

CUSTOMER SERVICE REPRESENTATIVEAfter Sales Services23 October 2023Job DescriptionTo provide helpful information, answering questions, and responding to customer concerns and act as a front line of support for customers by ensuring that customers are satisfied with products, services, and features.Responsibilities & Duties Address customer issues and resolve them in a timely and efficient manner Ensure that all valid customer concerns are being dealt with immediately Take ownership of the customer s problem and be the single point of contact for all inquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made Listen to customers concerns, issues and questions Resolve customers concerns and answer customers questions to your best ability Interact with customers on a variety of channels such as phone, email, and portals if any Maintain a positive attitude and calmly respond to customers complaints Open new customer accounts Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Recommend possible products to meet the customers needs Refer issues and questions to managers if necessary Prepare product and customer reports by gathering data collected during customer interactions Perform other job related projects and/or assignments that he/she might be asked to do by his/her direct supervisor/manager for special assistance that are often not mentioned in this job description as they arise under specific circumstancesDesired Experience: 2 years of experienceEducationBachelorsBusiness Management And AdministrationSkillsCustomer ServiceCertificatesCustomer ServiceScreeningsMedical TestEducation VerificationCriminal/Police Clearance

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
Improve your chance to get this job. Do an online course on SAC starting now. Claim $10 promo towards online courses. See all courses
See All CUSTOMER Jobs
Feedback Feedback