Início Nigeria Customer Service and Social Media Personnel

Início Nigeria Customer Service and Social Media Personnel

Customer Service and Social Media Personnel

Full time na Baldon Clothiers no Nigeria
Publicado em May 8, 2024

Detalhes do emprego

Job title : Customer Service and Social Media Personnel jobs in Abuja Job Location : Abuja Deadline : June 03, 2024 Quick Recommended Links Requirements

  • The candidate must possess a Degree in Business Administration or related with 2-3 year(s) post NYSC experience in Customer care and Social Media Personnel roles.
  • Candidate will assist customer with fashion advice and product recommendations throughout their shopping experience.
  • Candidate is expected to always respond promptly and effectively to customer inquiries through various channels (phone, email, or social media) in a professional and friendly manner.
  • Resolve customer issues and complaints to ensure customer satisfaction and retention.
  • Collaborate with cross-functional teams to escalate and resolve complex customer concerns.
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Identify opportunities for improvement and in processes and recommend solutions to enhance customer experience.
  • Stay up-to-date with product knowledge, company policies, and industry trends.
  • The candidate should be enthusiastic, a team player and intuitive.
  • Knowledge of Quickbooks is an added advantage.
  • Preferably female for gender balance work environment
  • Open to Abuja Resisdents Only.

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