Customer Service and Social Media Personnel
Full time
na Baldon Clothiers
no
Nigeria
Publicado em May 8, 2024
Detalhes do emprego
Job title : Customer Service and Social Media Personnel jobs in Abuja Job Location : Abuja Deadline : June 03, 2024 Quick Recommended Links Requirements
- The candidate must possess a Degree in Business Administration or related with 2-3 year(s) post NYSC experience in Customer care and Social Media Personnel roles.
- Candidate will assist customer with fashion advice and product recommendations throughout their shopping experience.
- Candidate is expected to always respond promptly and effectively to customer inquiries through various channels (phone, email, or social media) in a professional and friendly manner.
- Resolve customer issues and complaints to ensure customer satisfaction and retention.
- Collaborate with cross-functional teams to escalate and resolve complex customer concerns.
- Maintain accurate and detailed records of customer interactions and transactions.
- Identify opportunities for improvement and in processes and recommend solutions to enhance customer experience.
- Stay up-to-date with product knowledge, company policies, and industry trends.
- The candidate should be enthusiastic, a team player and intuitive.
- Knowledge of Quickbooks is an added advantage.
- Preferably female for gender balance work environment
- Open to Abuja Resisdents Only.
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