Business Analytics Consultant
Full time
na InfoConnect
no
Malaysia
Publicado em May 8, 2024
Detalhes do emprego
Thank you for your interest in InfoConnect as a platform for your employment opportunities. We are currently searching for talented individuals to join our ever growing family.
- Analyse end-user requirements, develop customized software, test program, and manage changes in application solutions and services.
- Prepare deliverable to support the development and deployment of the solution such as application guides, user manual.
- Diagnose issues and perform bug fixes/software maintenance/configurations.
- Create and maintain technical documentation of own work.
- Provide maintenance support to customers (internal and / or external) by investigating and rectifying reported system shortcomings.
- Perform and manage stages of the SDLC and involvement in system review with Project Manager.
- Provide technical guidance to junior colleagues.
- Candidate must possess at least a Bachelor’s Degree in Computer Science/IT or relevant fields.
- Experience in Cross-Platform Mobile Application Development is an advantage.
- Excellent knowledge in web portal development and deployment for financial institutions with focus on performance, security (cyber security) and good customer/user experience is an advantage.
- Excellent knowledge in workflow development with experience in BPM tools, connectivity to several back-end system like financial CTOS, CRIS, regulatory compliance, anti-money laundering, etc.
- Background in IOS/Android is an added advantage.
- Minimum of 3 years of development experience in Microsoft .NET, C# and Microsoft SQL Server.
- Proficient in Computer Algorithm.
- Sharp analytical abilities, problem solving techniques, proven design skills and track record of delivery.
- Able to multi-tasked and work prioritized, good time management and ability to work under pressure.
- Required language(s): English (Primary), Malay, Chinese.
- Having mobile application experience is added advantage.
- Must be self-motivated, able to learn quickly, meet deadlines and demonstrate problem solving skills. Demonstrate willingness to explore and learn new technologies.
- Ability to perform under pressure and with minimal supervision.
- Team player.
- Willingness to travel to customer site when required.
- Provide expertise in design, development and implementation of data management and analytics application
- Provide functional and technical guidance to business teams when needed.
- Conduct business meetings with customers to determine project requirements and milestones.
- Compare operational progress against planned project objectives and suggest corrective actions for variances.
- Review the project information to identify the risks and opportunities and present it to the key leaders.
- Develop best practices to achieve project objectives and deliverables.
- Develop positive working relationship with customers and other department staffs.
- Degree in Computer Science, Mathematics, Statistics or related.
- Preferably with 2 or more years of analytics/BI experience.
- Experience in any of the following product will be an advantage:
- i) SAP BOBJ ii) SAP Data Services iv) IBM DataStage v) IBM Cognos
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Master’s Degree, Computer Science/Information Technology, Science & Technology or equivalent.
- Required skill(s): SAP BOBJ, IBM Data Storage, SAP, Cognos.
- At least 2 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Petaling Jaya.
- Preferably Senior Executives specializing in IT/Computer – Software or equivalent.
- Provide expertise in design, development and implementation of Business Intelligence (BI) and analytics systems.
- Design and model the data warehouse systems.
- Assist in developing BI reporting and analysis applications.
- Provide functional and technical guidance to business teams when needed.
- Conduct business meetings with customers to determine project requirements and milestones.
- Compare operational progress against planned project objectives and suggest corrective actions for variances.
- Review the project information to identify the risks and opportunities and present it to the key leaders.
- Develop knowledge on business intelligence skills and processes.
- Develop best practices to achieve project objectives and deliverables.
- Develop positive working relationship with customers and other department staffs.
- To conduct market analyses, analyzing both product lines and the overall profitability of the business.
- Develop and monitor data quality metrics and ensure business data and reporting needs are met.
- Preparing and delivering pitches and presentations to potential new clients.
- To involve in user requirement study, requirement specification preparation and prototype preparation.
- To walkthrough with the end user on the gathered requirement.
- To involve in system analysis and design.
- To walkthrough with the developers on the scope of development and to work together with the developers to ensure the application is delivered accordingly.
- To maintain the existing workflow and perform development on Workflow via Product Configuration.
- To prepare user manual and training material for new workflow processes.
- Provide technical / business recommendations to end users.
- Provide daily support on the existing workflow processes to End Users.
- Prepare details technical diagrams and use cases for any new workflow processes.
- Perform any other duties and responsibility as and when assigned by Management.
- To provide technical support and maintenance for in-house systems and hardware that includes installation.
- Providing guidance of how to solve problems and questions.
- Providing a professional, courteous and rapid response to the clients at all times.
- Experience with Microsoft SQL Server, Microsoft Windows Server, familiarity with Microsoft.
- To initiate and solve complex technical issues, adhere to the provided Service Level Agreements.
- Following instructions are compulsory.
- Perform any other duties and responsibility as and when assigned by Management.
- Bachelor Degree in Computer Science/IT or relevant fields.
- At least 4-6 years experiences in customer support field, of which, at least 2 years must be in the Support Team or Development Team.
- ITIL-Certified practitioner is preferred.
- Proficiency in both written & spoken language : English (Primary), Bahasa Malaysia, Mandarin.
- Required skill(s) : Microsoft .NET product.
- Experience in working with complex hardware & software environment with client-server based architecture.
- Willingness to travel to customer site when required.
- Willing to work over time or weekend if require.
- Able to work independently with less guidance.
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