Medical Personal Assistant - English Speaker

Job Description

Liaising between consultant and Patient  Answering calls with professionalism and high quality  Replying to queries and emails in a timely manner  Forwarding patient’s queries to consultants and aiding patients as much as they could  Point of intersection between patient, hospital and consultant  Arranging consultant diary according to consultant preference  Replying to consultant emails and queries in a timely manner  Booking and canceling patients’ appointments  Arranging surgery for patients  Following up on patient’s treatment plans with no delays  Arranging for patient scans  Overseeing and arranging referrals for patients from consultants  Invoicing for surgeries and services provided by the consultant.  Adding and cancelling clinics  Settling payment with self-pay patients (pre-payments)  Chasing appointment authorization code from insurance companies via phone  Ensuring the LOG is available ahead of appointments.  Chasing embassies for LOGs after the appointment  Updating subject lines and invoice logs to ensure smooth invoicing process.  Follow operational processes to avoid mistakes, delays, and errors.  Adhere to workplace rules and codes of conduct.  Complying with the line manager in work-related tasks and instructions 

Job Requirements

Job Requirements: Fluent English speaker is a must  Previous experience as a personal assistant is preferred  Strong Communication Skills  Multitasker and Customer focused  M.S. proficiency