Detalhes do emprego
Job Description
As a Customer Service Representative at Sutherland, you will be the face and voice of our company, providing exceptional service to our valued customers. You will handle a wide range of customer inquiries, concerns, and complaints, ensuring their needs are met and exceeded.Job Requirements
- Work experience as a Customer Service Trainer or similar role.
- Experience in customer service positions is a plus.
- Familiarity with interactive learning activities
- Excellent communication and presentation skills
- Graduates, Gap Year & Dropouts
- Excellent verbal and written communication skills, with a strong command of the English language.
- Exceptional problem-solving and decision-making abilities.
- Empathetic, patient, and customer-focused mindset
- Excellent English Speakers
- Flexible With Rotational Shifts
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Hiring company
Sutherland
A process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com
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Certificate in Call Centre Success Global EdulinkAED 136Duração: Upto 30 Hours
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Customer Service - Training Oxford Home Study CollegeAED 211
AED 1,873Duração: 200 Hours
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