Public Area Attendant

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Public Area Attendant As a Public Area Attendant at Hawar Resort, you will play a vital role in maintaining the cleanliness, appearance, and overall ambiance of our public areas. Your attention to detail, dedication to cleanliness, and commitment to delivering exceptional service will contribute to creating memorable experiences for our guests. What is in it for you:

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!

Key Responsibilities:

• Clean and maintain all public areas within the resort premises, including lobbies, corridors, restrooms, pool areas, and outdoor spaces, to ensure they are pristine and welcoming at all times.
• Vacuum, sweep, mop, and dust public areas regularly to remove debris, dirt, and dust, and maintain cleanliness standards.
• Empty trash receptacles and replace liners as needed to ensure that public areas remain clean and tidy.
• Clean and sanitize restroom facilities regularly, including toilets, sinks, mirrors, and countertops, to maintain hygiene standards.
• Monitor and replenish supplies in public areas, such as towels, toiletries, and cleaning products, to ensure that guests have access to necessary amenities.
• Report any maintenance issues, safety hazards, or cleanliness concerns to the appropriate department promptly, and assist in resolving them as needed.
• Respond to guest requests or inquiries related to public areas courteously and promptly, and provide assistance or information as required.
• Adhere to all safety and sanitation standards and regulations, and follow established procedures and protocols to ensure a safe and healthy environment for guests and staff.
• Collaborate with other departments, such as housekeeping and maintenance, to coordinate cleaning and maintenance activities and ensure efficient operations.

Qualifications

• Previous experience in a similar role within the hospitality industry is preferred but not required.
• Strong attention to detail and a passion for cleanliness.
• Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.
• Excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Additional Information

​​​​​ Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor?  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS