Assistant Director of Sales
Detalhes do emprego
Job Number 24043400 Job Category Sales & Marketing Location Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. • Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. • Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members. Managing Sales Activities • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Ensures that a customer recognition program is in effect throughout Sales. • Executes and supports the company’s Customer Service Standards and property’s Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you. #J-18808-Ljbffr
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=> null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><b> Job Number </b> 24043400<br><b> Job Category </b> Sales & Marketing <br><b> Location </b> Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP <br><b> Schedule </b> Full-Time <br><b> Located Remotely?</b> N <br><b> Relocation?</b> N <br><b> Position Type </b> Management <br><p> <p><b> JOB SUMMARY </b> </p> <p> Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. </p> <p><b> CANDIDATE PROFILE </b> </p> <p><b> Education and Experience </b> </p> <p>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. </p> <p> OR </p> <p>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. </p> <p><b> CORE WORK ACTIVITIES </b> </p> <p><b> Developing & Executing Sales Strategies </b> </p> <p>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. </p> <p>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. </p> <p>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. </p> <p>• Assists with the development and implementation of promotions, both internal and external. </p> <p><b> Maximizing Revenue </b> </p> <p>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). </p> <p>• Recommends booking goals for sales team members. </p> <p><b> Managing Sales Activities </b> </p> <p>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. </p> <p>• Participates in sales calls with members of sales team to acquire new business and/or close on business. </p> <p>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). </p> <p><b> Analyzing & Reporting on Sales and Financial Data </b> </p> <p>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals. </p> <p>• Assists Revenue Management with completing accurate six period projections. </p> <p>• Reviews sales and catering guest satisfaction results to identify areas of improvement. </p> <p><b> Ensuring Exceptional Customer Service </b> </p> <p>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. </p> <p>• Interacts with guests to obtain feedback on product quality and service levels. </p> <p>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. </p> <p>• Empowers employees to provide excellent customer service. </p> <p>• Observes service behaviors of employees and provides feedback to individuals and/or managers. </p> <p>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. </p> <p>• Ensures that a customer recognition program is in effect throughout Sales. </p> <p>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards. </p> <p>• Participates in and practices daily service basics of the brand. </p> <p>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. </p> <p>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. </p> <p>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. </p> <p><b> Building Successful Relationships </b> </p> <p>• Develops and manages relationships with key stakeholders, both internal and external. </p> <p>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. </p> <p>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. </p> <p>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. </p> <p><i> Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. </i></p><p></p> Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b> Be </b> where you can do your best work, <b> begin </b> your purpose, <b> belong </b> to an amazing global team, and <b> become </b> the best version of you. <p> JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. 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If you want to build your professional career as a fitness trainer then you can start learning from this course.</p><p> You will learn in this Fitness Management Training Certificate Course the essential topics such as health, safety, nutrition, and diet. These will help you understand how fitness management works and identify a healthy routine that could fit your client's lifestyle.<br> <br> <strong>Course Highlights</strong></p><p><ul><li>The price is for the whole course including final exam - no hidden fees<br></li><li>Accredited Certificate upon successful completion at an additional cost<br></li><li>Efficient exam system with instant results<br></li><li>Track progress within own personal learning portal<br></li><li>24/7 customer support via live chat</li></ul> Fitness Management Training Certificate Course has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.</p><p> This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. 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Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. </p> <p><b> CANDIDATE PROFILE </b> </p> <p><b> Education and Experience </b> </p> <p>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. </p> <p> OR </p> <p>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. </p> <p><b> CORE WORK ACTIVITIES </b> </p> <p><b> Developing & Executing Sales Strategies </b> </p> <p>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. </p> <p>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. </p> <p>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. </p> <p>• Assists with the development and implementation of promotions, both internal and external. </p> <p><b> Maximizing Revenue </b> </p> <p>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). </p> <p>• Recommends booking goals for sales team members. </p> <p><b> Managing Sales Activities </b> </p> <p>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. </p> <p>• Participates in sales calls with members of sales team to acquire new business and/or close on business. </p> <p>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). </p> <p><b> Analyzing & Reporting on Sales and Financial Data </b> </p> <p>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals. </p> <p>• Assists Revenue Management with completing accurate six period projections. </p> <p>• Reviews sales and catering guest satisfaction results to identify areas of improvement. </p> <p><b> Ensuring Exceptional Customer Service </b> </p> <p>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. </p> <p>• Interacts with guests to obtain feedback on product quality and service levels. </p> <p>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. </p> <p>• Empowers employees to provide excellent customer service. </p> <p>• Observes service behaviors of employees and provides feedback to individuals and/or managers. </p> <p>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. </p> <p>• Ensures that a customer recognition program is in effect throughout Sales. </p> <p>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards. </p> <p>• Participates in and practices daily service basics of the brand. </p> <p>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. </p> <p>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. </p> <p>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. </p> <p><b> Building Successful Relationships </b> </p> <p>• Develops and manages relationships with key stakeholders, both internal and external. </p> <p>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. </p> <p>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. </p> <p>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. </p> <p><i> Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. </i></p><p></p> Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b> Be </b> where you can do your best work, <b> begin </b> your purpose, <b> belong </b> to an amazing global team, and <b> become </b> the best version of you. <p> JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b> Be </b> where you can do your best work, <b> begin </b> your purpose, <b> belong </b> to an amazing globalteam, and <b> become </b> the best version of you. </p>#J-18808-Ljbffr', 'course_qualifications' => null, 'global_location_id' => '131', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' 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Hiring company
Marriott International, Inc.
-
Professional Diploma in Strategic Business Management Alpha AcademyAED 94
AED 1,249Duração: Upto 1 Day -
Fitness Management Level 2 Alpha AcademyAED 70
AED 1,396Duração: Upto 20 Hours
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