Online Fraud Risk Analyst Job in Dubai | Visa
Detalhes do emprego
Description:
The Managed Risk Analyst will help Visa and Cybersource clients manage the risk of taking payments (predominantly credit and debit card) online. This includes analyzing order data to identify emerging fraud trends, developing strategies to mitigate these trends, and working closely with Cybersource clients to implement these strategies using a combination of Visa, Cybersource, and industry tools.
Job Responsibilities:
Work with (typically) 7-12 different ecommerce merchants to help them manage CyberSource risk management products to prevent online card fraud
Develop in-depth knowledge of CyberSource risk management products through research and testing in order to act as subject matter expert to clients.
Take a proactive approach to staying up-to-date with product developments by monitoring code release notes and knowledge sharing within the team.
Analyze transaction data with a view to optimizing risk management strategies for clients.
Produce regular, detailed reports that clearly explain to clients the performance of current risk
Deliver occasional training sessions to clients on the use of CyberSource risk products. This may be done over the phone or involve giving presentations, product demonstrations, or whiteboard
Independent decision making required on daily basis.
Required to interpret and analyze complex transaction data and identify patterns and trends, and make independent decisions on fraud screening configuration for merchants based on this work.
Must be keenly aware of the responsibility involved in such a position, given that their recommendations for fraud screening configuration changes will impact which transactions are accepted or rejected by the ecommerce merchant.
Individual contributor working within a global team of Managed Service Analysts, all working as individual contributors supporting ecommerce merchants in their respective regions.
No responsibility for a budget or cost center.
This role reports to the CEMEA Managed Risk Services Regional Director
This individual will be expected to interact effectively with direct line management and others at a similar level.
Job Requirements:
Bachelor's or Master's Degree
E-commerce or online fraud management background, knowledge of ecommerce fraud solutions
Advanced Excel skills is a must
Knowledge of business analytical platforms (e.g. Tableau, Power BI etc.) is a plus
Experience with the Cybersource Decision Manager platform is a plus.
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