Front Office Associate Jobs In Dubai 2022 | The First Group
Detalhes do emprego
Front Office Associate Jobs In Dubai 2022 | The First Group
Description:
The First Collection, brings together the key hotel, hospitality, and lifestyle assets of The First Group under one exciting and progressive brand. Comprising of five operational hotels and a pipeline of seven upper midscale hotels that will launch under The First Collection banner, the company has ambitious growth plans across the UAE. The First Collection also encompasses popular dining outlets including MasterChef, the TV Experience, Lola Taberna Española and Ikigai, which have received acclaim for delivering unique and exceptional dining experiences.
Job Responsibilities:
Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assist guests with their inquiries, taking reservations and performing administrational tasks
Handling cashiering duties
Be familiar with all the Front Office systems and software required for the position
Ensure that all hotel standards are met when assisting the guests and handling information
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner
Review Front Office logs, Trace File and Credit Limit daily
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Be familiar with all in-house groups
Be aware of closed out and restricted dates
Coordinate with Front Office Team Leaders in performing daily tasks or during the shift
Job Requirements:
Minimum SPM / "O" Level or professional Certificate in administration management or equivalent
At least 1 year experience in a receptionist role with computer literacy
Excellent communications skills, both written and verbal
Required language(s): fluent English, native Arabic and French preferred
Team player with excellent planning & organizing skills
Able to work flexible working hours with rotating shifts
Pleasant personality with good problem solving skills
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