Analyst - HR Contact Center Jobs in UAE | Dubai Airports Careers
Detalhes do emprego
Analyst - HR Contact Center Jobs in UAE | Dubai Airports Careers
Responsibilities:
You'll manage and respond to employee queries/ challenges via email, phone call or walk-ins & via MS live Chat, ensuring that the resolution is aligned to Dubai Airports' HR policies and procedures.
You'll proactively report identified challenges to respective HR functions and Solution Hub Leads of DA wherever required.
You'll manage employee requests related all types of certificates such as No Objection Certificates, Salary or Employment Certificates with specific notes as required, National Service Certificates & all other kind of certificates which addressed to other entities with different purposes.
Requirements:
You should be educated to a bachelor's level in Human Resources or Business Management with a minimum of 3 years of experience within HR.
You'll have knowledge of HR Systems, Query management and customer centric KPIs.
You'll have excellent customer service skills and strong communication skills.
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