WFJ Training Manager Jobs in Dubai | CHANEL Careers
Detalhes do emprego
WFJ Training Manager Jobs in Dubai | CHANEL Careers
Description
As part of the Chanel WFJ team, and reporting to the WFJ Director, you will train sales associates across the region to develop Maison, Product, Technical knowledge and selling skills to enrich the client journey & experience and improve retail performance. On the floor follow up of the trainings shared so as ensure implementation. Encourage and establish learning culture in boutiques through floor training & coaching sessions.
Responsibilities
a) Assess the teams' individual learning needs and performance to develop and align with concerned parties on short, mid & long-term training and development plans
b) Analyze Mystery Shopping results and individual KPIs of the sales team to identify areas of development and plan for necessary support
c) Contributes to defining the training calendar based on learning needs / retail excellence projects/partners requests/strategy for the Middle East
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