Key Account Manager-nfv - Talabat

We are looking for a Key Account Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

- What's On Your Plate?- Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.-

- Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.-

- Identify revenue opportunities.-

- Drive growth and make Key Accounts act as customer acquisition for the Q-commerce, Local Shops business.-

- Build weekly/monthly reports, track & communicate performance data-

- Establish, build, and maintain strong relationships-

- Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners-

- Build visibility internally and externally via deep data analysis & cross-functional business reviews-

- Identify industry trends-

- Work to define projects, processes, solutions, systems that help Talabat and key partners meet their objectives-

- Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations (i.e, optimize service and/or expenses)-

- Business Driver for the growth of Key Accounts in Non Food Vertical-

- Responsible for the relationship with the Key Account Vendors-

- Accountable for:- Right Assortment

- Healthy Orders

- GMV Growth

- Service quality need to be consistent for all the brands across-

- Maintain continuous business relationships with Key Vendors-

- Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company.-

- Maintain regular relationships with various stakeholders from the brand-

- Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement-

- Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.-

- Work internally with the various departments to ensure all requirements of the brand are met.-

- Update and maintain a track record of all activities related to the brand on SalesForce.- What Did We Order?- Bachelor's degree in any discipline-

- From 3-5 years of experience holding the same title or relevant-

- Able to analyses data and sales statistics and curate a solution-

- Excellent communication and negotiation skills-

- Customer oriented-

- Experience in both FMCG and managing brands-

- Able to travel across emirates as required.