Início United Kingdom Call Center Operator - Uncapped Commission
Início United Kingdom Call Center Operator - Uncapped Commission
Call Center Operator - Uncapped Commission
Detalhes do emprego
Where : Glasgow - Alexander Bain House Full Time: Permanent Salary: £23.504 rising to £24.064 after 9 months plus uncapped commission If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? A great starting salary of £23,504 rising to £24,064 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
border=>"0"
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Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc.<br /> Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: <ul> <li>Contract Centre Supervisor</li> <li>Customer Service Team Leader</li> <li>Customer Relations Advisor</li> <li>Hotel Manager</li> <li>Sales Manager</li> </ul> Study365, as the provider of leading training courses in the UK, this course allows you to enhance your Customer service skills and prove to employers and recruiters that you’re able to provide Customer service duties of the highest standard.<br /> <br /> This Customer Service Training course is comprehensive and is designed to cover the following key areas. This course has been designed for 30 guided learning hours.<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>1. CUSTOMER SERVICE PRINCIPLES</strong> <ul> <li>The Value of Customer Good Service</li> <li>Enhancing Customer Relationship</li> <li>Dealing with Customer Expectation</li> <li>Problem Solving</li> <li>Success of Customer Service</li> </ul> <strong>2. CUSTOMER SERVICE ESSENTIALS</strong> <ul> <li>Customer Service Essentials</li> </ul> <strong>3. SETTING CUSTOMER SERVICE GOALS & OBJECTIVES</strong> <ul> <li>Setting Customer Service Goals & Objectives</li> </ul> <strong>4. COMMUNICATION SKILLS FOR CUSTOMER SERVICE</strong> <ul> <li>Communication Skills for Customer Service</li> </ul> <strong>5. CUSTOMER SERVICE TECHNIQUES</strong> <ul> <li>Customer Awareness</li> <li>Improving Your Customer Service Leadership</li> <li>Building Teamwork for Customer Service</li> </ul> <strong>6. HOW TO MANAGE CUSTOMER SERVICE TEAM</strong> <ul> <li>Managing Customer Service Quality</li> <li>Improving Service Delivery</li> </ul> <ul> <li>What is Good Customer Service</li> </ul> <strong>7. IMPROVING YOUR CUSTOMER SERVICE LEADERSHIP</strong> <ul> <li>Improving Your Customer Service Leadership</li> </ul> <strong>8. LEADING CUSTOMER SERVICE TEAM</strong> <ul> <li>Leading Customer Service Team</li> </ul> <strong>9. TEAM WORKING AND TEAM BUILDING</strong> <ul> <li>Team Working and Team Building</li> </ul> <strong>10. HANDLING CUSTOMER COMPLAINS</strong> <ul> <li>Handling Customer Complains</li> </ul> <strong>11. HOW TO WORK WITH UNHAPPY CUSTOMERS</strong> <ul> <li>Dealing with Angry Customers</li> <li>Learning from Angry Customers</li> </ul> <strong>12. HOW TO GAIN BACK LOST CUSTOMERS</strong> <ul> <li>How to Gain Back Lost Customers</li> </ul> <strong>13. TELEPHONE TECHNIQUES</strong> <ul> <li>Telephone Techniques</li> </ul> <strong>14. TELEPHONE ETIQUETTE</strong> <ul> <li>Telephone Etiquette</li> </ul> <strong>15. TELEPHONE CUSTOMER SERVICE</strong> <ul> <li>Telephone Customer Service</li> </ul> <strong>16. 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Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc.<br /> Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: <ul> <li>Contract Centre Supervisor</li> <li>Customer Service Team Leader</li> <li>Customer Relations Advisor</li> <li>Hotel Manager</li> <li>Sales Manager</li> </ul> Study365, as the provider of leading training courses in the UK, this course allows you to enhance your Customer service skills and prove to employers and recruiters that you’re able to provide Customer service duties of the highest standard.<br /> <br /> This Customer Service Training course is comprehensive and is designed to cover the following key areas. This course has been designed for 30 guided learning hours.<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>1. CUSTOMER SERVICE PRINCIPLES</strong> <ul> <li>The Value of Customer Good Service</li> <li>Enhancing Customer Relationship</li> <li>Dealing with Customer Expectation</li> <li>Problem Solving</li> <li>Success of Customer Service</li> </ul> <strong>2. CUSTOMER SERVICE ESSENTIALS</strong> <ul> <li>Customer Service Essentials</li> </ul> <strong>3. SETTING CUSTOMER SERVICE GOALS & OBJECTIVES</strong> <ul> <li>Setting Customer Service Goals & Objectives</li> </ul> <strong>4. COMMUNICATION SKILLS FOR CUSTOMER SERVICE</strong> <ul> <li>Communication Skills for Customer Service</li> </ul> <strong>5. CUSTOMER SERVICE TECHNIQUES</strong> <ul> <li>Customer Awareness</li> <li>Improving Your Customer Service Leadership</li> <li>Building Teamwork for Customer Service</li> </ul> <strong>6. HOW TO MANAGE CUSTOMER SERVICE TEAM</strong> <ul> <li>Managing Customer Service Quality</li> <li>Improving Service Delivery</li> </ul> <ul> <li>What is Good Customer Service</li> </ul> <strong>7. IMPROVING YOUR CUSTOMER SERVICE LEADERSHIP</strong> <ul> <li>Improving Your Customer Service Leadership</li> </ul> <strong>8. LEADING CUSTOMER SERVICE TEAM</strong> <ul> <li>Leading Customer Service Team</li> </ul> <strong>9. TEAM WORKING AND TEAM BUILDING</strong> <ul> <li>Team Working and Team Building</li> </ul> <strong>10. HANDLING CUSTOMER COMPLAINS</strong> <ul> <li>Handling Customer Complains</li> </ul> <strong>11. HOW TO WORK WITH UNHAPPY CUSTOMERS</strong> <ul> <li>Dealing with Angry Customers</li> <li>Learning from Angry Customers</li> </ul> <strong>12. HOW TO GAIN BACK LOST CUSTOMERS</strong> <ul> <li>How to Gain Back Lost Customers</li> </ul> <strong>13. TELEPHONE TECHNIQUES</strong> <ul> <li>Telephone Techniques</li> </ul> <strong>14. TELEPHONE ETIQUETTE</strong> <ul> <li>Telephone Etiquette</li> </ul> <strong>15. TELEPHONE CUSTOMER SERVICE</strong> <ul> <li>Telephone Customer Service</li> </ul> <strong>16. POWER OF TELEPHONE COURTESY</strong> <ul> <li>Power of Telephone Courtesy</li> </ul> <strong>17. INTERNAL CUSTOMER SERVICE</strong> <ul> <li>Internal Customer Service</li> </ul> <strong>18. CUSTOMER SERVICE AT CALL CENTRES</strong> <ul> <li>The CSR – A Powerful Choice</li> <li>Getting the Professional Edge</li> <li>All Important Customers</li> <li>Building Your Skills</li> <li>Building Your Skills with Technology</li> <li>Managing your Attitude</li> </ul> <strong>Method of Assessment:</strong><br /> <br /> At the end of the course learners will also take online multiple choice question assessment tests. This online multiple choice question tests are marked automatically so you will receive an instant grade and know whether you have passed the course.<br /> <br /> <strong>Certification:</strong><br /> <br /> Successful candidates will be awarded a certificate for Customer Service Training.<br /> <br /> <strong>Why Choose Us?</strong> <ul> <li>Our courses represent outstanding value for money</li> <li>High quality e-learning study materials and mock exams.</li> <li>Each course is designed by industry experts, using an innovative interactive learning approach.</li> <li>Includes step-by-step guided videos tutorials.</li> <li>Benefit of applying <strong>NUS extra Discount Card.</strong></li> <li>24/7 Access to the Online Learning Portal.</li> <li>Anytime & Anywhere Learning.</li> <li>Recognised Accredited Qualification.</li> <li>Access Course Content on Mobile, Tablet or Desktop.</li> <li>Study in a user friendly, advanced online learning platform.</li> <li>Excellent customer service and administrative support.</li> </ul> <br /> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Hotel Manager,Customer Service Team Leader,Sales Manager', 'eligibility' => '<ul> <li>Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.</li> </ul> ', 'school' => 'Study 365', 'keywords' => null, 'location' => 'Online', 'duration' => 'Upto 38 Hours', 'timing' => null, 'cost' => null, 'discount' => '85% off through Laimoon!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'pt', 'status' => 'active', 'auto_translated' => '1', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43407689', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Call Center Operator - Uncapped Commission', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><p><p><b> Where </b> : Glasgow - Alexander Bain House </p><p><b> Full Time: </b> Permanent </p><p><b> Salary: </b> £23.504 rising to £24.064 after 9 months plus uncapped commission </p><p> If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. </p><p> We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. </p><p> We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. </p><p><p><b> What’s in it for you? </b></p><p> A great starting salary of £23,504 rising to £24,064 after 9 months of being here, plus an uncapped super simple commission scheme </p><p> Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. </p><p> Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. </p><p> Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. </p><p> Volunteering days, so you can give back to your local community. </p><p> Optional Private Healthcare and Dental, to protect you and your family. </p><p> On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? </p>', 'course_qualifications' => null, 'global_location_id' => '226', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '132663', 'company_name' => 'EE', 'external_apply_url' => 'https://uk.jooble.org/external/2436267199031433345?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_uk&extra_ars_request_id=be096fde2ccdcd1a5607612981180462', 'external_short_url' => '2436267199031433345', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-04-28 03:15:33', 'published' => '2024-04-28 03:15:33', 'closed_time' => null, 'updated' => '2024-04-28 03:15:33', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '226', 'display_name' => 'United Kingdom', 'name_ar' => null, 'country_id' => '74', 'Country' => array( 'name' => 'United Kingdom', 'id' => '74', 'slug' => 'united-kingdom', 'code' => 'GB' ) ), 'Company' => array( 'id' => '132663', 'name' => 'EE', 'website' => 'http://ee.co.uk/', 'verified' => '0', 'photo' => 'EE_a3ad5380-45f9-11ea-9d7b-e9658c124506.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ) $jobsList = array() $courses = array() $promotedCourses = array() $referer = '/' $urlKeyword = 'Call ' $profile = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '13375', 'contributedJobCount' => '24', 'courseCount' => null ) $askLogin = true $jobLinkTitle = 'Call ' $renderSchema = 'yes' $title_for_layout = 'Call Center Operator - 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Call Center Operator - Uncapped Commission at EE. Please apply or share https://jobs.laimoon.com/jobs/externalview/43407689' $emailText = 'Hiring now! Call Center Operator - Uncapped Commission at EE. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/43407689' $sCompanyName = false $csaSearchKey = 'Call Center Operator - Uncapped Commission' $jobDetails = 'detalhes do emprego' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'EE'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
Hiring company
EE
-
Customer Service - Training Oxford Home Study CollegeAED 210
AED 1,873Duração: 200 Hours -
Customer Service Study 365AED 112Duração: Upto 38 Hours
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https://uk.jooble.org/external/2436267199031433345?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_uk&extra_ars_request_id=be096fde2ccdcd1a5607612981180462