Detalhes do emprego
- As a Training Officer specializing in Food and Beverage (F&B), your primary responsibility is to design, develop, and implement training programs to enhance the knowledge and skills of F&B staff within the organization. You will work closely with department heads, managers to identify training needs, create effective training materials, and conduct training sessions. Your goal is to ensure that our F&B team delivers exceptional service and meets industry standards consistently.
- Train participants on Food & Beverage Service basics; how to meet, greet and seat a guest, order-taking process and Kitchen coordination
- Train participants on Basic service equipment and basic service styles
- Train participants on best Hygiene and health practices
- Provide classes with a fun and conversational experience while teaching
- Facilitate soft skills training, grooming, professional appearance and verbal and nonverbal communication
- Ensure high standards of professional practice and quality of teaching and learning
- Convey the importance of outstanding customer care
- Convey ‘Best Practices’ across multiple subjects
- Lead by example in customer service excellence, beyond training duties
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