Project Specialist: FTTH
Detalhes do emprego
Job ObjectivesTo enable Efficient day-to-day management of all designated Telco functions as per standard procedures (SLA procedures).To ensure achievement of relevant tasks, dates and objectives Limit revenue losses within the Telco environment.Recommend strategies to improve service levels & implementation time frames.To ensure High level customer expectations are met within the timeframes set.To Ensure a positive and helpful attitude to all stake holders always.To Ensure effective communications between Planner and Co-Ordinators always.Effective management of situations that fall outside of the teams direct control.Minimum RequirementsGrade 122 Years in a telecommunications / ISP technical environment2 Years of customer service experienceJob SkillsPC SkillsWritten and Verbal skillsKnowledge of TelcoKnowledge of co-ordinating of projectsCustomer service experience
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