Senior Salesforce Solution Engineer

Job Description - Senior Salesforce Solution Engineer (2400008G)

Job Number: Job Number: 2400008G

Requisition Title Requisition Title : Senior Salesforce Solution Engineer

Description

Description : Your team responsibilities Are you a Salesforce expert with a passion for solving complex business problems? Do you have extensive experience in Sales, Service, and Marketing cloud? If yes, then we have an exciting opportunity for you!

POSITION OVERVIEW:

The Sales Technology Team at MSCI plays a critical role enabling internal teams to manage and execute business processes across the Opportunity to Order value chain (Opportunity pipeline management and Contract Lifecycle Management) as well as Order to Cash processes (integrations with ERP). Salesforce @ MSCI is the strategic platform used by Sales, Client Service, Sales Operations, Marketing, Product Management, Finance, and other business units to achieve their business objectives.

We are seeking a Salesforce Professional, who will interact with our business stakeholders to understand and analyze business requirements and design scalable solutions to meet their business objectives.In addition to analysis and design, it is expected that he/she has the skillset to plan, document, configure, program, test, communicate, and execute Salesforce-related implementations.Success in this position requires one to be a self-starter, a good collaborator and communicator (both in written and verbal skills).

What we offer you · At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

· Wherever you are located you will find transparent compensation schemes and employee benefits that can help ensure your financial security and health. While they vary by different locations, we offer a broad range of benefits that are part of the value you receive as an MSCI employee.

· Our flexible ways of working will allow you to maximize your potential, and we will empower you with the trust, accountability, and advanced technology to perform at your very best.

· You'll find a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our 'Here For You' Employee Assistance Program is available for our employees globally, providing confidential emotional support, financial and legal advice free of charge.

Your key responsibilities Proactively work with business partners to understand and analyze requirements, ensuring user stories are well documented.

Collaborate with business analysts, project managers, and end users to gather and translate requirements into functional and technical specifications.

Ability to research and analyze the impact of changes on the Salesforce implementation.

Effectively communicate status, progress, risks, and challenges to the global Salesforce team and business stakeholders.

Develop, test, and deploy custom solutions using Apex, Aura, Lightning Web Components, Flows, and other Salesforce technologies.

Integrate Salesforce with external systems using REST, SOAP, and other APIs (Application Programming Interfaces).

Design and implement data models, flows, triggers, and processes to support business needs.

Perform code reviews, debugging, and troubleshooting to ensure quality and performance.

Provide technical guidance and best practices to other Salesforce developers and administrators.

Provide estimates and work breakdown structures for assigned tasks

Continuous learning of new technical and product capabilities from Salesforce, inclusive of keeping apprised of updates in each release as well as industry best practices with web development.

Support end users on implementations (user inquiries that require troubleshooting of Salesforce related capabilities including, but not limited to function, usage, "how to", data quality, data structure, reporting, business process and logic.)

Your skills and experience that will help you excel DESIRED SKILLS

· In-depth understanding of Sales, Service, and Marketing clouds, with a deep understanding of the Salesforce platform architecture and capabilities.

· Excellent communication and interpersonal skills, with the ability to work effectively in a diverse global cross-functional team across different levels and functions.

· Strong analytical and problem-solving skills, with a keen attention to detail and quality.

· Self-motivated, proactive, and adaptable, with a willingness to learn new skills and technologies.

· High sense of responsibility and ownership.

· Excellent time management skills and ability to prioritize multiple in-progress projects while keeping all projects on track.

EXPERIENCE & QUALIFICATIONS:

· 7+ years of experience as a Salesforce developer, preferably with certifications in Administrator, Platform Developer I and II.

· Bachelor's degree in computer science, Engineering, or a related field, or equivalent work experience.

· Expert in configuring and customizing Salesforce to meet business requirements using capabilities such as Lightning Design System, Apex, Aura, Lightning Web Components, Flows, Page Layouts, Triggers, Validation Rules, Workflows, REST / SOAP APIs, and other Salesforce features.

· Proficient in Salesforce development tools, including Salesforce CLI (DX IDE), migration tools, SOSL, SOQL, web services, app builder, and Omnistudio.

· Experience with Agile development and project issue tracking tools such as JIRA is a plus.

How we'll support you · Our culture of high performance and innovation relies on our people sharing their knowledge and lifting each other up. You'll be surrounded by a collaborative, global network of talented colleagues who will support and inspire you to do the best work of your career.

· We believe new and challenging experiences drive personal growth and innovation. With the right challenges, encouragement, and development support you can shape your own career experience. Career paths are multi-directional, and we encourage and support internal mobility to help you identify new opportunities to progress and take control of your future.

· As a new joiner you'll be enrolled on our Global Orientation interactive learning experience to set you up for success.

· Our tailored learning opportunities will enable you to acquire the skills you need at your own pace, choosing between the courses and certifications best suited to you. Our Learning@MSCI platform coupled with access to LinkedIn Learning Pro will provide you with all the resources you need for to accelerate your professional growth.

· At MSCI we act in ways that encourage respect for all voices, ensuring that everyone can be themselves and feel like they are a part of the company. We are intentional about ensuring that everyone is treated fairly and supported with equal opportunities to succeed.

· We have eight MSCI Employee Resource Groups: All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.

About MSCI MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

To learn about life at MSCI visit careers.msci.com , follow us on LinkedIn and Glassdoor or join our Talent Community .

To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law.

Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on our careers site .

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