Customer Service Officer/Administration

mlcoa Darwin City, Northern Territory, Australia 1 day ago Be among the first 25 applicants Company Description mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. Company Description mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We are seeking an enthusiastic and driven Customer Service Officer to join our team in the Darwin Office. Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team. Job Description Responsibilities will include but are not limited to: Undertaking invoicing for the Western Region of our business including WA & NT. Liaising with customer to plan and implement agreed services Scheduling of appointments. Maintaining busy inboxes, with queries, appointments and non-appointment services Providing administrative and operational support to consultant practitioners Providing information and advice to customers, or prospective customers Undertaking other tasks assigned to the Client Services team, including reception duties, dictation, invoicing and supporting the greater team in general. Qualifications To be considered for this role you will have: Demonstrated the ability to provide excellent customer service Excellent verbal, written and interpersonal communication skills Demonstrated the ability to work independently and within a group environment A personal approach which is enthusiastic, friendly and helpful Strong prioritisation skills while maintaining a level of flexibility Attention to detail is a must Computer literacy, with proficiency in Microsoft Office (Word/Excel) mlcoa offers an exciting and fast paced team environment where client focus, team spirit, drive and respect are key features. Ours is a growing business and opportunities abound for talented performers. Additional Information You are welcome here. Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Other Industries Medical Practices Referrals increase your chances of interviewing at mlcoa by 2x Get notified about new Customer Service Officer jobs in Darwin City, Northern Territory, Australia . Darwin, Northern Territory, Australia 2 weeks ago Administration Assistant / Receptionist Health and Wellness - Darwin Darwin, Northern Territory, Australia 14 hours ago Darwin, Northern Territory, Australia 3 weeks ago Darwin, Northern Territory, Australia 1 day ago Darwin, Northern Territory, Australia 4 weeks ago Berrimah, Northern Territory, Australia 2 weeks ago Assistant Customer Service Manager - Woolworths Alice Springs (Relocation Package) Darwin, Northern Territory, Australia 2 months ago Darwin City, Northern Territory, Australia 3 weeks ago Berrimah, Northern Territory, Australia 1 week ago Darwin, Northern Territory, Australia 2 months ago Stuart Park, Northern Territory, Australia 2 months ago Darwin, Northern Territory, Australia 1 week ago Darwin City, Northern Territory, Australia 1 day ago Darwin, Northern Territory, Australia 1 day ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr