Senior Regional Public Transport Officer (Vpsg5)

Senior Regional Public Transport Officer (VPSG5) Job posted: 08/04/2024

Organisation: Department of Transport and Planning

Occupation: Other

Reference: 3487

Job posted: 08/04/2024

Closes: 23/04/2024

Occupation: Other

Classification: VPSG5

Job duration: Not provided

Reference: 3487

Occupation: Other

Salary Range: $106,534 - $128,897

About the Role The Senior Regional Public Transport Officer sits within the Public Transport division and is responsible for ensuring effective and robust management of the regional public transport and school bus service contracts.

The role will provide authoritative advice to senior stakeholders on regional bus service compliance and contractual issues in relation to the service contracts broadly, with a focus on outcomes that achieve value for money for the State and improve transport user experience.

The Senior Regional Public Transport Officer will be a key representative of the Department's Bus Services Team and will interface with a broad range of stakeholders including but not limited to, the Department of Education, Schools, Local Government Authorities, third party contractors, other Government Departments and with various other divisions within DTP across a diverse range of operational, contractual and customer facing issues.

The role will require extensive experience with commercial and contract management methodologies and practices to manage contractual risks and strong influencing skills to obtain favourable outcomes in a complex and challenging environment.

The role is responsible for the coordination and contribution to the operation and network design of the free school bus scheme in accordance with Department of Education (DE) guidelines, as well as contributing to policies in this area.

• Effective Contract Management - Ensured effective management of the various agreements that support bus operations including Regional Bus Service Contracts, School Bus Service Contracts, and associated Transaction Documents. Ensured DTP compliance with requirements of these agreements and relevant legislation.

• Stakeholder Management - Developed and maintained constructive relationships with key internal and external senior stakeholders and negotiated at senior levels to support contract management initiatives and identified and mitigated contractual risks.

• Commercial Communications - Assisted in the negotiation and resolution of commercial issues with the operators and stakeholders as they arise and prepared detailed analysis and advice on complex commercial matters and politically sensitive issues for senior level Department decision making.

• Continuous Improvement - Supported continuous improvement initiatives and proactively sought opportunities to improve passenger outcomes and value for money outcomes for the State.

• Emergency Management - Provided excellent support and guidance in the delivery of Bus operations - crisis and emergency management, processes, procedures, and governance.

Key Selection Criteria To be successful in the role the ideal candidate will be adept in stakeholder management, critical thinking, customer focus, business acumen, and influence.

Accomplished in Stakeholder Management, adeptly identifies common issues among stakeholders, fostering mutually beneficial partnerships by addressing underlying needs within their organizational context.

Proficient in Critical Thinking and Problem Solving, integrates solutions into work processes, preventing recurring issues, and delivering tangible business outcomes through evaluating problems from various angles. Demonstrates Customer Focus by tailoring services to customer requirements, effectively managing risks to service delivery.

Possesses Business and Commercial Acumen, maximizing value in business cases and service delivery agreements through informed expenditure decisions and risk management.

Skilled in Influence and Persuasion, gains agreement to proposals, secures buy-in through indirect influence, and enlists expert support for successful outcomes.

Personal Attributes On a personal level the candidate will possess resilience involving giving honest feedback, embracing criticism constructively, and communicating opinions confidently.

Demonstrates flexibility by adapting to changing priorities and collaborating effectively with external teams. Displays collaborative skills by fostering a supportive team environment, sharing information across teams, and providing support in challenging situations.

Qualifications and Experience Mandatory • A relevant tertiary qualification; or extensive experience in a relevant field.

• Experience in complex operational environments and / or project environments.

• Practical knowledge of the Victorian bus industry and a thorough understanding of the extent of supplier capabilities to deliver on their performance requirements.

Role Requirements • This position may involve occasional overnight travel and regular work away from the office.

What we offer Meaningful work making Victorian communities more accessible and liveableProfessional growth and development opportunities across the department and the wider Victorian Public ServicesA hybrid working model focused on collaboration and teamworkOptimal work-life balance initiatives including flexible working arrangementsOpportunity to work across multiple urban, suburban hubs and regional hubsWe prioritise the development of a safe and inclusive cultureCulture Value We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

How to Apply Click the 'Apply' button and follow the prompts.Applications should include a resume and a cover letter. Applications close11.59pm on the 23rd of April, 2024 For further information about the role please contactShannon Hannaford - Mobile 0437 902 867 Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g., large print) due to any viewing difficulties

To apply for this role, you will be redirected to the Department of Transport and Planning job application system.

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