RAN Early Customer Enablement Application Engineer
Full time
na Intel
no
Malaysia
Publicado em April 23, 2024
Detalhes do emprego
Job Description
Join our exciting journey of building best in class Radio Access Network solution. Working closely with the customers, program manager, product validation, and engineering team, the successful candidate would take Intel RAN and IP products though the Intel quality-requirement process to be deployed to the RAN ecosystem partners. This involves contributing to the product launching collaterals and training creations. In addition, the role includes elements of supporting customers' issues troubleshooting.Responsibilities:
- Contributes to the pre-product launch tasks include creating, reviewing, tracking, and delivering pre-production collaterals and trainings.
- Contributes to the early enablement tier-1 customer facing, troubleshooting customer issues.
- Delivering product training, resolving customers' inquiries, demo and PoC staging.
- Collaborates with cross function team, product execution, and customer from different Geos (NA and Europe).
- Drives results, and demonstrates Intel values, and sharing the knowledge with others PAEs.
- IA Platform
- BIOS, OS drivers, and SW Tools chain
- Networking, Packet Processing, and DPDK
- Fronthaul, Midhaul, and backhaul interface, IEEE1588 and SyncE
- 4G, 5G CU and DU
Qualifications
Minimum Qualifications:- A Bachelor's in Computer/Electrical Engineering or Computer Science with 5+ years or a Master with 3+ years of experience in:
- Intel Architecture Platform knowledge
- Platform Software (BIOS, FW, Driver, OS/VM) and tool chains
- Hardware Architecture, Hardware Systems and Subsystems
- Technical Documentation, Technical Requirement Definition and Design
- Customer Support, troubleshooting, and good communication skill
- Wireless Segment Ecosystem
- Architecture Feature Definition
- 4G/5G Wireless Communication
- Networking, Packet Processing, and DPDK
- Ethernet protocols, CPRI, eCPRI and O-RAN interfaces
- Artificial Intelligence (AI) Fundamentals
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.