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Front Desk Supervisor location Farwaniya, Al Farwaniyah, Kuwait category Hotel Waldorf Astoria Kuwait City Full-time HOT0AHHE Posted: Mar 31st 2024 JOB DESCRIPTION A Front Desk Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. As a Front Desk Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Desk Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement Front Desk Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Previous experience in a customer-focused industry Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous supervisory experience Previous experience in the hotel industry Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Guest Service Agent... Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... Location Al-Rai- 5th Ring Road, The Avenues Mall, Kuwait City, Al Ahmadi, Kuwait Category Hotel As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,... Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel An Assistant Spa Manager is responsible for assisting the Spa Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual... Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel #J-18808-Ljbffr
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A Front Desk Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: <br> Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement <br> Front Desk Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: <br> Previous experience in a customer-focused industry Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency <br> It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: <br> Previous supervisory experience Previous experience in the hotel industry <br> Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!<br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Guest Service Agent... <br> Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel <br> A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... <br> Location Al-Rai- 5th Ring Road, The Avenues Mall, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel <br> An Assistant Spa Manager is responsible for assisting the Spa Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel #J-18808-Ljbffr', 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'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 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'<strong>Overview</strong><br /> <br /> The <strong>Diploma in Office Admin & Reception Skills</strong> provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.<br /> <br /> This <strong>Office Admin and Reception Skills Diploma</strong> will be the ideal solution and the easiest course you will experience. We will offer you the opportunity to study 24/7 wherever you are in the world. This course is opened to anyone with an interest in the topic and give you access to world-class learning led by 1Training International.<br /> <br /> <strong>1Training International works in partnership with NUS, so all registered 1Training learners can get an NUS Extra discount card, which gives you amazing discounts on thousands of products from the biggest companies.</strong><br /> <br /> <strong>Why should I choose 1Training?</strong> <ul> <li>Free both e-certificate and printed certificate</li> <li>Accredited qualification</li> <li>Excellent quality video tutorials</li> <li>You'll be eligible for an NUS Discount Card</li> <li>Get Tutor support Monday-Friday</li> <li>Get one year's access to the course</li> <li>Get support by phone, live chat, and email</li> <li>Join our friendly online learning platform</li> <li>Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.</li> </ul> <strong>Description</strong><br /> <br /> Learn for less with 1Training <strong>discount courses </strong>online! You’ll love 1Training’s excellent quality, competitive prices, and first class learner support. With this excellent discount course you can expect professional qualification, which will enable you to enhance your CV in no time, and for less!<br /> <br /> <strong>Course Duration: </strong><br /> <br /> Learners will have <strong>365 days access</strong> to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>1. DEVELOPING CUSTOMER SERVICE SKILLS</strong> <ul> <li>Professional Receptionist Training Course Objectives</li> <li>The 90: 90 Principle to create a powerful first impression</li> <li>Hot Telephone Tips</li> <li>Get the facts- ask the right questions</li> <li>Discuss Solutions- learning to listen</li> <li>Dealing with difficult customers</li> </ul> <strong>2. BUSINESS REPORTS AND LETTER WRITING</strong> <ul> <li>Business Writing Skills</li> <li>Introduction to Business Report Writing</li> <li>Exploring Reports</li> <li>How to Prepare for Writing</li> <li>Exercise Files: Business Report Writing</li> </ul> <strong>3. E-MAILS WRITING TIPS</strong> <ul> <li>Introduction to Effective Email Writing</li> <li>Writing Email Messages</li> <li>Email Manners</li> </ul> <strong>4. TYPING SPEED DEVELOPMENT</strong> <ul> <li>Effective Typing</li> </ul> <strong>5. TIPS FOR SPEED READING</strong> <ul> <li>Tips for Speed Reading</li> </ul> <strong>6. MICROSOFT WORD</strong> <ul> <li>Introduction to Microsoft Word</li> <li>First Step to MS Word</li> <li>Text Editing & Formatting</li> <li>Formatting Paragraph and Pages</li> <li>Creating Styles, Themes, Number and Bullets</li> <li>Columns & Tables</li> <li>Macros and Proofing</li> <li>Sharing and Reviewing Documents</li> <li>Modify Word Document</li> <li>Exercise Files: Microsoft Word 2016</li> </ul> <strong>7. MICROSOFT EXCEL</strong> <ul> <li>Getting Started with Microsoft Excel</li> <li>Data Entering</li> <li>Creating Formulas and Functions</li> <li>Formatting</li> <li>Worksheet Views, Multiple Worksheets and Workbooks</li> <li>IF, VLOOKUP, and Power Functions, Security & Sharing</li> <li>Data Management, Data Analysis Tools</li> <li>PivotTables & Macros</li> <li>Exercise Files: Microsoft Excel 2016</li> </ul> <strong>8. MICROSOFT POWERPOINT</strong> <ul> <li>Getting Started with Microsoft PowerPoint</li> <li>Working with Presentations & Slides</li> <li>Adding Pictures & Contents to Slides</li> <li>Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides</li> <li>Preparing & Delivering Speech</li> <li>Reusing and Sharing Presentations</li> <li>Exercise Files: Microsoft PowerPoint 2016</li> </ul> <strong>9. MICROSOFT OUTLOOK</strong> <ul> <li>Getting Started with Outlook</li> <li>Adding and Connecting Accounts, Reading & Organizing Mails</li> <li>Creating and Sending Mail, Creating and Working with People</li> <li>Working with Delegates & Calendars</li> <li>Creating Tasks and Notes, Working with Outlook Data</li> </ul> <strong>10. MICROSOFT ACCESS</strong> <ul> <li>Introduction to MS Access</li> <li>Creating Tables & Setting up Properties</li> <li>Queries</li> <li>Creating Forms & Reports</li> <li>Working with Macros, Integrating Access with Office Suite</li> <li>Database Management</li> <li>Exercise Files- Microsoft Access 2016</li> </ul> <strong>11. DIARY MANAGEMENT</strong> <ul> <li>Diary Management</li> <li>Diary and Time Management with Outlook</li> </ul> <strong>12. HANDLING CONFIDENTIAL DOCUMENTS</strong> <ul> <li>Handling Confidential Documents</li> </ul> <strong>13. JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN/ MANAGER</strong> <ul> <li>Job functions and Description of Office Administrator and Manager</li> </ul> <strong>14. SUCCESSFUL MEETING MINUTES</strong> <ul> <li>Taking Minutes</li> </ul> <strong>15. NOTE TAKING</strong> <ul> <li>Note Taking</li> <li>Exercise Files: Note Taking</li> </ul> <strong>16. DOCUMENT PROOFREADING</strong> <ul> <li>Document Proofreading</li> </ul> <strong>17. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS</strong> <ul> <li>Appointment Booking and Arrange an Interview</li> </ul> <strong>18. DELIVERING POSTAL MAIL</strong> <ul> <li>Delivering Postal Mail</li> </ul> <strong>19. DICTATING</strong> <ul> <li>Dictating</li> </ul> <strong>20. ORGANISING A MEETING</strong> <ul> <li>Organising a Meeting</li> <li>Exercise Files: Organising Meeting</li> </ul> <strong>21. DATA MANAGEMENT, RECORD KEEPING AND FILING</strong> <ul> <li>Data Management & Record Keeping</li> </ul> <strong>22. EVENT PLANNING</strong> <ul> <li>Event Planning Essentials</li> </ul> <strong>23. ARRANGE BUSINESS TRAVEL & ACCOMMODATION</strong> <ul> <li>Arranging Business Travel and Accommodation</li> </ul> <strong>24. BOOKKEEPING</strong> <ul> <li>Introduction to Accounting</li> <li>Financial & Managerial Accounting</li> <li>Taxes</li> </ul> <strong>25. QUICKBOOKS FOR PAYROLL MANAGEMENT</strong> <ul> <li>Introduction to QuickBooks</li> <li>Setting up the Employee Payroll</li> <li>Running the Payroll</li> <li>Exercise Files: QuickBooks for Payroll Management</li> </ul> <strong>26. INVOICING/PETTY CASH</strong> <ul> <li>Invoicing and Petty cash</li> </ul> <strong>27. SUPERVISING AND MONITORING THE OFFICE WORKS</strong> <ul> <li>Supervising and monitoring the office works</li> </ul> <strong>28. TIME MANAGEMENT</strong> <ul> <li>Introduction to Time Management</li> <li>Fundamentals of Productivity</li> <li>How to Use Your Calendar Effectively</li> <li>Setting up Priorities and Schedule</li> <li>Timer Budgeting</li> <li>Exercise Files: Time Management</li> </ul> <strong>29. MOTIVATING EMPLOYEES</strong> <ul> <li>Motivating Employees</li> </ul> <strong>30. CREATING AN EFFECTIVE CV AND COVER LETTER</strong> <ul> <li>Business Resumes & Job Applications</li> <li>How to Gather Information for Your CV</li> <li>Write your CV</li> <li>CV Writing Tips and Layouts</li> <li>Different CV Formats</li> <li>Saving a CV to Different Formats and Online CV Banks</li> <li>Finishing Your CV</li> <li>Exercise Files: Creating an Effective CV</li> </ul> <strong>How will I be assessed?</strong> <ul> <li>You will have one Quiz and one Assignment.</li> <li>You only need to pay £29 for assessment and certification when you submit your assignment.</li> </ul> <strong>What Certification am I going to receive?</strong><br /> <br /> Those who successfully pass this course will be awarded an Office Admin and Reception Skills Diploma. 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You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.<br /> <br /> This <strong>Office Admin and Reception Skills Diploma</strong> will be the ideal solution and the easiest course you will experience. We will offer you the opportunity to study 24/7 wherever you are in the world. This course is opened to anyone with an interest in the topic and give you access to world-class learning led by 1Training International.<br /> <br /> <strong>1Training International works in partnership with NUS, so all registered 1Training learners can get an NUS Extra discount card, which gives you amazing discounts on thousands of products from the biggest companies.</strong><br /> <br /> <strong>Why should I choose 1Training?</strong> <ul> <li>Free both e-certificate and printed certificate</li> <li>Accredited qualification</li> <li>Excellent quality video tutorials</li> <li>You'll be eligible for an NUS Discount Card</li> <li>Get Tutor support Monday-Friday</li> <li>Get one year's access to the course</li> <li>Get support by phone, live chat, and email</li> <li>Join our friendly online learning platform</li> <li>Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.</li> </ul> <strong>Description</strong><br /> <br /> Learn for less with 1Training <strong>discount courses </strong>online! You’ll love 1Training’s excellent quality, competitive prices, and first class learner support. With this excellent discount course you can expect professional qualification, which will enable you to enhance your CV in no time, and for less!<br /> <br /> <strong>Course Duration: </strong><br /> <br /> Learners will have <strong>365 days access</strong> to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>1. DEVELOPING CUSTOMER SERVICE SKILLS</strong> <ul> <li>Professional Receptionist Training Course Objectives</li> <li>The 90: 90 Principle to create a powerful first impression</li> <li>Hot Telephone Tips</li> <li>Get the facts- ask the right questions</li> <li>Discuss Solutions- learning to listen</li> <li>Dealing with difficult customers</li> </ul> <strong>2. BUSINESS REPORTS AND LETTER WRITING</strong> <ul> <li>Business Writing Skills</li> <li>Introduction to Business Report Writing</li> <li>Exploring Reports</li> <li>How to Prepare for Writing</li> <li>Exercise Files: Business Report Writing</li> </ul> <strong>3. E-MAILS WRITING TIPS</strong> <ul> <li>Introduction to Effective Email Writing</li> <li>Writing Email Messages</li> <li>Email Manners</li> </ul> <strong>4. TYPING SPEED DEVELOPMENT</strong> <ul> <li>Effective Typing</li> </ul> <strong>5. TIPS FOR SPEED READING</strong> <ul> <li>Tips for Speed Reading</li> </ul> <strong>6. MICROSOFT WORD</strong> <ul> <li>Introduction to Microsoft Word</li> <li>First Step to MS Word</li> <li>Text Editing & Formatting</li> <li>Formatting Paragraph and Pages</li> <li>Creating Styles, Themes, Number and Bullets</li> <li>Columns & Tables</li> <li>Macros and Proofing</li> <li>Sharing and Reviewing Documents</li> <li>Modify Word Document</li> <li>Exercise Files: Microsoft Word 2016</li> </ul> <strong>7. MICROSOFT EXCEL</strong> <ul> <li>Getting Started with Microsoft Excel</li> <li>Data Entering</li> <li>Creating Formulas and Functions</li> <li>Formatting</li> <li>Worksheet Views, Multiple Worksheets and Workbooks</li> <li>IF, VLOOKUP, and Power Functions, Security & Sharing</li> <li>Data Management, Data Analysis Tools</li> <li>PivotTables & Macros</li> <li>Exercise Files: Microsoft Excel 2016</li> </ul> <strong>8. MICROSOFT POWERPOINT</strong> <ul> <li>Getting Started with Microsoft PowerPoint</li> <li>Working with Presentations & Slides</li> <li>Adding Pictures & Contents to Slides</li> <li>Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides</li> <li>Preparing & Delivering Speech</li> <li>Reusing and Sharing Presentations</li> <li>Exercise Files: Microsoft PowerPoint 2016</li> </ul> <strong>9. MICROSOFT OUTLOOK</strong> <ul> <li>Getting Started with Outlook</li> <li>Adding and Connecting Accounts, Reading & Organizing Mails</li> <li>Creating and Sending Mail, Creating and Working with People</li> <li>Working with Delegates & Calendars</li> <li>Creating Tasks and Notes, Working with Outlook Data</li> </ul> <strong>10. MICROSOFT ACCESS</strong> <ul> <li>Introduction to MS Access</li> <li>Creating Tables & Setting up Properties</li> <li>Queries</li> <li>Creating Forms & Reports</li> <li>Working with Macros, Integrating Access with Office Suite</li> <li>Database Management</li> <li>Exercise Files- Microsoft Access 2016</li> </ul> <strong>11. DIARY MANAGEMENT</strong> <ul> <li>Diary Management</li> <li>Diary and Time Management with Outlook</li> </ul> <strong>12. HANDLING CONFIDENTIAL DOCUMENTS</strong> <ul> <li>Handling Confidential Documents</li> </ul> <strong>13. JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN/ MANAGER</strong> <ul> <li>Job functions and Description of Office Administrator and Manager</li> </ul> <strong>14. SUCCESSFUL MEETING MINUTES</strong> <ul> <li>Taking Minutes</li> </ul> <strong>15. NOTE TAKING</strong> <ul> <li>Note Taking</li> <li>Exercise Files: Note Taking</li> </ul> <strong>16. DOCUMENT PROOFREADING</strong> <ul> <li>Document Proofreading</li> </ul> <strong>17. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS</strong> <ul> <li>Appointment Booking and Arrange an Interview</li> </ul> <strong>18. DELIVERING POSTAL MAIL</strong> <ul> <li>Delivering Postal Mail</li> </ul> <strong>19. DICTATING</strong> <ul> <li>Dictating</li> </ul> <strong>20. ORGANISING A MEETING</strong> <ul> <li>Organising a Meeting</li> <li>Exercise Files: Organising Meeting</li> </ul> <strong>21. DATA MANAGEMENT, RECORD KEEPING AND FILING</strong> <ul> <li>Data Management & Record Keeping</li> </ul> <strong>22. EVENT PLANNING</strong> <ul> <li>Event Planning Essentials</li> </ul> <strong>23. ARRANGE BUSINESS TRAVEL & ACCOMMODATION</strong> <ul> <li>Arranging Business Travel and Accommodation</li> </ul> <strong>24. BOOKKEEPING</strong> <ul> <li>Introduction to Accounting</li> <li>Financial & Managerial Accounting</li> <li>Taxes</li> </ul> <strong>25. QUICKBOOKS FOR PAYROLL MANAGEMENT</strong> <ul> <li>Introduction to QuickBooks</li> <li>Setting up the Employee Payroll</li> <li>Running the Payroll</li> <li>Exercise Files: QuickBooks for Payroll Management</li> </ul> <strong>26. INVOICING/PETTY CASH</strong> <ul> <li>Invoicing and Petty cash</li> </ul> <strong>27. SUPERVISING AND MONITORING THE OFFICE WORKS</strong> <ul> <li>Supervising and monitoring the office works</li> </ul> <strong>28. TIME MANAGEMENT</strong> <ul> <li>Introduction to Time Management</li> <li>Fundamentals of Productivity</li> <li>How to Use Your Calendar Effectively</li> <li>Setting up Priorities and Schedule</li> <li>Timer Budgeting</li> <li>Exercise Files: Time Management</li> </ul> <strong>29. MOTIVATING EMPLOYEES</strong> <ul> <li>Motivating Employees</li> </ul> <strong>30. CREATING AN EFFECTIVE CV AND COVER LETTER</strong> <ul> <li>Business Resumes & Job Applications</li> <li>How to Gather Information for Your CV</li> <li>Write your CV</li> <li>CV Writing Tips and Layouts</li> <li>Different CV Formats</li> <li>Saving a CV to Different Formats and Online CV Banks</li> <li>Finishing Your CV</li> <li>Exercise Files: Creating an Effective CV</li> </ul> <strong>How will I be assessed?</strong> <ul> <li>You will have one Quiz and one Assignment.</li> <li>You only need to pay £29 for assessment and certification when you submit your assignment.</li> </ul> <strong>What Certification am I going to receive?</strong><br /> <br /> Those who successfully pass this course will be awarded an Office Admin and Reception Skills Diploma. Anyone eligible for certification will receive both <strong>FREE e-certificate</strong> (PDF format), and <strong>printed certificate</strong>.', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Office Administrators,Secretary,Office managers,Administration Assistant', 'eligibility' => 'You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.', 'school' => '1TRAINING', 'keywords' => 'Secretary,Office Management,Executive Secretary', 'location' => 'Online', 'duration' => 'Upto 40 Hours', 'timing' => null, 'cost' => null, 'discount' => '85% off through Laimoon!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'pt', 'status' => 'active', 'auto_translated' => '1', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '95796', 'seeder_id' => '0', 'edited_seeder_id' => '94', 'edited_client_id' => '8080', 'title' => 'Diploma in Professional Receptionist', 'external_link' => 'https://www.globaledulink.co.uk/course/diploma-in-professional-receptionist-online/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 75 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Global Edulink', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '39', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '50', 'nondiscounted_base_price' => '0', 'currency' => 'GBP', 'discount' => '85% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '0', 'summary' => 'To improve your chances of gaining well-paid employment as a Receptionist, enrol on the Global Edulink Diploma in Professional Receptionist course. Developing your skills and gaining a formal, recognised qualification will impress existing and future employers and aid your career development.<br /> <br /> Unlike many distance learning course providers, at Global Edulink we are dedicated to ensuring that you feel supported throughout your studies. Distance learning can be isolating if not delivered with adequate professional backing. By studying with us you will have access not only to all of the course materials you require (24 hours a day, 7 days a week, 365 days a year) but also to a supportive team to help develop your confidence and keep you motivated to learn and complete your course.<br /> <br /> Your course is comprised of professionally-narrated e-tutorials, interactive quizzes and tests, plus a final exam. Step-by-step videos will help you to fully understand the course content and to be able to apply your new knowledge to real-life situations upon qualification.<br /> <br /> <strong>Course content</strong><br /> <br /> The course consists of 70 hours of guided learning (all of which is online and available to access all day, every day – whenever is convenient to you) and is delivered in three units:<br /> <br /> Unit 1: Developing customer service skills (including how to welcome guests correctly and professionally, how to create a powerful and positive first impression, how to handle difficult<br /> customers, identifying customer needs and listening effectively);<br /> <br /> Unit 2: Telephone handling and administrative skills (including database management, using Opera PMS V5 software for checking-in and checking-out guests and managing meetings including minute-taking);<br /> <br /> Unit 3: Business communication skills (including producing business documents, technical writing skills, computing skills for Microsoft Word/Excel/Powerpoint/Outlook).<br /> <br /> During your course, you will also be taught crucial job-finding skills such as CV, personal statement and cover letter writing and interview techniques to maximise your chances of securing gainful employment.<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>ADDITIONAL MATERIALS</strong> <ul> <li>Course Materials Receptionist Training</li> </ul> <strong>MODULE: 01</strong> <ul> <li>Professional Receptionist Training Course Objectives</li> <li>The 90: 90 Principle to create a powerful first impression</li> <li>Hot Telephone Tips</li> <li>Get the facts- ask the right questions</li> <li>Discuss Solutions- learning to listen</li> <li>Dealing with difficult customers</li> </ul> <strong>MODULE: 02</strong> <ul> <li>Practice good telephone skills</li> <li>Managing database and company files</li> <li>Booking or Reservation procedure</li> <li>Deal effectively with security and safety issues</li> <li>Meeting Arrangements</li> <li>Successful Meetings & Minutes</li> <li>Organising a Meeting</li> <li>Arranging Business Travel and Accommodation</li> </ul> <strong>MODULE: 03</strong> <ul> <li>Email Tutorial</li> <li>How to use Social Media to promote your company</li> <li>How to write a formal letter</li> <li>How to write Business Memo</li> <li>Business Writing and Memos</li> <li>Minute Taking</li> <li>Taking Minutes</li> <li>Microsoft Excel Tutorial</li> <li>MS PowerPoint Tips</li> <li>MS Word Tips & Tricks</li> <li>Microsoft Outlook</li> </ul> <strong>Assessment</strong><br /> At the end of the course, you will be required to sit an online multiple-choice test. 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Developing your skills and gaining a formal, recognised qualification will impress existing and future employers and aid your career development.<br /> <br /> Unlike many distance learning course providers, at Global Edulink we are dedicated to ensuring that you feel supported throughout your studies. Distance learning can be isolating if not delivered with adequate professional backing. By studying with us you will have access not only to all of the course materials you require (24 hours a day, 7 days a week, 365 days a year) but also to a supportive team to help develop your confidence and keep you motivated to learn and complete your course.<br /> <br /> Your course is comprised of professionally-narrated e-tutorials, interactive quizzes and tests, plus a final exam. Step-by-step videos will help you to fully understand the course content and to be able to apply your new knowledge to real-life situations upon qualification.<br /> <br /> <strong>Course content</strong><br /> <br /> The course consists of 70 hours of guided learning (all of which is online and available to access all day, every day – whenever is convenient to you) and is delivered in three units:<br /> <br /> Unit 1: Developing customer service skills (including how to welcome guests correctly and professionally, how to create a powerful and positive first impression, how to handle difficult<br /> customers, identifying customer needs and listening effectively);<br /> <br /> Unit 2: Telephone handling and administrative skills (including database management, using Opera PMS V5 software for checking-in and checking-out guests and managing meetings including minute-taking);<br /> <br /> Unit 3: Business communication skills (including producing business documents, technical writing skills, computing skills for Microsoft Word/Excel/Powerpoint/Outlook).<br /> <br /> During your course, you will also be taught crucial job-finding skills such as CV, personal statement and cover letter writing and interview techniques to maximise your chances of securing gainful employment.<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>ADDITIONAL MATERIALS</strong> <ul> <li>Course Materials Receptionist Training</li> </ul> <strong>MODULE: 01</strong> <ul> <li>Professional Receptionist Training Course Objectives</li> <li>The 90: 90 Principle to create a powerful first impression</li> <li>Hot Telephone Tips</li> <li>Get the facts- ask the right questions</li> <li>Discuss Solutions- learning to listen</li> <li>Dealing with difficult customers</li> </ul> <strong>MODULE: 02</strong> <ul> <li>Practice good telephone skills</li> <li>Managing database and company files</li> <li>Booking or Reservation procedure</li> <li>Deal effectively with security and safety issues</li> <li>Meeting Arrangements</li> <li>Successful Meetings & Minutes</li> <li>Organising a Meeting</li> <li>Arranging Business Travel and Accommodation</li> </ul> <strong>MODULE: 03</strong> <ul> <li>Email Tutorial</li> <li>How to use Social Media to promote your company</li> <li>How to write a formal letter</li> <li>How to write Business Memo</li> <li>Business Writing and Memos</li> <li>Minute Taking</li> <li>Taking Minutes</li> <li>Microsoft Excel Tutorial</li> <li>MS PowerPoint Tips</li> <li>MS Word Tips & Tricks</li> <li>Microsoft Outlook</li> </ul> <strong>Assessment</strong><br /> At the end of the course, you will be required to sit an online multiple-choice test. 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A Front Desk Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: <br> Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement <br> Front Desk Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: <br> Previous experience in a customer-focused industry Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency <br> It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: <br> Previous supervisory experience Previous experience in the hotel industry <br> Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!<br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Guest Service Agent... <br> Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel <br> A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... <br> Location Al-Rai- 5th Ring Road, The Avenues Mall, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel <br> An Assistant Spa Manager is responsible for assisting the Spa Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel #J-18808-Ljbffr', 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$published = '2024-04-21 03:02:20' $daysleft = (float) -0 $isLoggedIn = false $facebookSession = null $fbConfig = array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ) $linkedInConfig = array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ) $criticalCSSes = array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ) $basicProfileIncomplete = true $seeAllJobLink = 'https://jobs.laimoon.com/pt/kuwait/Front ' $csaKeywords = array( (int) 0 => 'Front Desk Supervisor' ) $allowLoginClass = 'notlogin' $jobLocSlug = 'kuwait' $jobLocName = 'Kuwait' $pfBackgrounds = '' $jobLink = 'https://jobs.laimoon.com/jobs/externalview/43132628' $companyName = ' at Hilton' $twitterText = 'Hiring now! Front Desk Supervisor at Hilton. Please apply or share https://jobs.laimoon.com/jobs/externalview/43132628' $emailText = 'Hiring now! Front Desk Supervisor at Hilton. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/43132628' $sCompanyName = false $csaSearchKey = 'Front Desk Supervisor' $jobDetails = 'detalhes do emprego' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'Hilton Hotels & Resorts'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
Hiring company
Hilton
-
AED 182Duração: Upto 40 Hours
-
Diploma in Professional Receptionist Global EdulinkAED 182Duração: Upto 75 Hours
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https://kw.jooble.org/external/-7257322052825034797?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_kw&extra_ars_request_id=0fcc7d58ba5aacdc5ce55e858dade2fc