Assistant Restaurant Manager - Raffles Pool

Full time na a Laimoon Verified Company no Qatar

Publicado em April 18, 2024

Detalhes do emprego

Job DescriptionScope and Objectives You are empowered to make any decisions for the betterment of the event flow or guest satisfaction and are accountable for the outcomes of your actions.Food and Beverage Mission StatementFood & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market. We are committed to create an environment where teamwork is honored, honesty and integrity are valued. Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media.   Fairmont is a place where the well-being of our guests is our main priority. We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life. Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry.   Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations. It is our responsibility and commitment to give back to the community by being a true heartist AmbassadorOur MottoGracious with people, ruthless with standards and hungry for more.GroomingOur appearance is a statement of who we are. Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.Personal AttributesMotivator & InitiatorPositive attitude and well spokenResult drivenDisplay initiativeCommitment to professional valuesTeam playerCustomer / people orientedCreated / open-mindedKey role and responsibilitiesAssistant Manager is responsible for the smooth operation of his/her specific area He/she is responsible in linking all facets of service, cuisine and entertainmentIn charge of training, grooming standardsShould be creative and confident and be prepared to think outside of the boxHe/she should take the time to get to know the guests and be committed to service excellenceInitiative to invest in self-developmentBeing entrepreneurial, thinking beyond the boundaries and leading by example are expected All hotel standards to be exceeded at all timesKeep ahead of industry trends, create and implement new revolutionary standards Develop ideas on increasing guest satisfactionEnsure the operational inventory is always accounted for and in immaculate conditionEnsure all responsible ares are maintained at the highest levelsCreate opportunities for upselling products Develop the team to strive for excellenceAssume the responsibility of daily operationsCreates efficient rostering systemFollowing up on opening and closing checklistsEnsure all appropriate equipment is on hand for each service periodConducts daily briefings for all staff prior to commencement of shiftHandles security incidents, guest complaints with confidence and in a professional mannerDirectly work with all heartists to create a flow of new and 'improved' ideasEnsure awareness and deliver the optimum levels of service and guest satisfactionMaintains the HACCP standards as required by the regional governing bodyEnsure all hotel property and facilities are maintained an in an optimal working orderMaster all POS systemsEstablish and maintain effective communication across all divisionsLead by example through a passionate, hands on approachAssist with collecting information for the monthly P&L reviewRecords and reports Glitch incidents with integrity and transparency Additional InformationThe hotel reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.

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Início Qatar Assistant Restaurant Manager - Raffles Pool

Assistant Restaurant Manager - Raffles Pool

Detalhes do emprego

Apply safely

Hiring company

Confidential

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