Início United Kingdom Call Center Operator - Uncapped Commission
Início United Kingdom Call Center Operator - Uncapped Commission
Call Center Operator - Uncapped Commission
Detalhes do emprego
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Warrington ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you?
- A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Concierge service.
- Free parking on site (Postcode WA3 7BH)
Apply safely
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Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 206]Code Context'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
border=>"0"
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'production' $langUrlPrefix = 'pt/' $langUrl = 'https://jobs.laimoon.com/pt/' $themeUrl = 'https://jobs.laimoon.com/' $siteUrl = 'https://jobs.laimoon.com/' $staticUrl = 'https://cdn.laimoon.com/jobs/' $langCode = 'pt' $pageScripts = array( (int) 0 => 'page_script' ) $pageName = 'externalview' $courseUrl = 'https://courses.laimoon.com/pt/' $onlineCourses = array( (int) 0 => array( 'Course' => array( 'id' => '96754', 'seeder_id' => '0', 'edited_seeder_id' => '94', 'edited_client_id' => '8101', 'title' => 'Customer Service ', 'external_link' => 'https://www.study365.co.uk/course/customer-service-course-online/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 38 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Study 365', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '24', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '31', 'nondiscounted_base_price' => '0', 'currency' => 'GBP', 'discount' => '85% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '0', 'summary' => 'This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc.<br /> Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: <ul> <li>Contract Centre Supervisor</li> <li>Customer Service Team Leader</li> <li>Customer Relations Advisor</li> <li>Hotel Manager</li> <li>Sales Manager</li> </ul> Study365, as the provider of leading training courses in the UK, this course allows you to enhance your Customer service skills and prove to employers and recruiters that you’re able to provide Customer service duties of the highest standard.<br /> <br /> This Customer Service Training course is comprehensive and is designed to cover the following key areas. This course has been designed for 30 guided learning hours.<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>1. CUSTOMER SERVICE PRINCIPLES</strong> <ul> <li>The Value of Customer Good Service</li> <li>Enhancing Customer Relationship</li> <li>Dealing with Customer Expectation</li> <li>Problem Solving</li> <li>Success of Customer Service</li> </ul> <strong>2. CUSTOMER SERVICE ESSENTIALS</strong> <ul> <li>Customer Service Essentials</li> </ul> <strong>3. SETTING CUSTOMER SERVICE GOALS & OBJECTIVES</strong> <ul> <li>Setting Customer Service Goals & Objectives</li> </ul> <strong>4. COMMUNICATION SKILLS FOR CUSTOMER SERVICE</strong> <ul> <li>Communication Skills for Customer Service</li> </ul> <strong>5. CUSTOMER SERVICE TECHNIQUES</strong> <ul> <li>Customer Awareness</li> <li>Improving Your Customer Service Leadership</li> <li>Building Teamwork for Customer Service</li> </ul> <strong>6. HOW TO MANAGE CUSTOMER SERVICE TEAM</strong> <ul> <li>Managing Customer Service Quality</li> <li>Improving Service Delivery</li> </ul> <ul> <li>What is Good Customer Service</li> </ul> <strong>7. IMPROVING YOUR CUSTOMER SERVICE LEADERSHIP</strong> <ul> <li>Improving Your Customer Service Leadership</li> </ul> <strong>8. LEADING CUSTOMER SERVICE TEAM</strong> <ul> <li>Leading Customer Service Team</li> </ul> <strong>9. TEAM WORKING AND TEAM BUILDING</strong> <ul> <li>Team Working and Team Building</li> </ul> <strong>10. HANDLING CUSTOMER COMPLAINS</strong> <ul> <li>Handling Customer Complains</li> </ul> <strong>11. HOW TO WORK WITH UNHAPPY CUSTOMERS</strong> <ul> <li>Dealing with Angry Customers</li> <li>Learning from Angry Customers</li> </ul> <strong>12. HOW TO GAIN BACK LOST CUSTOMERS</strong> <ul> <li>How to Gain Back Lost Customers</li> </ul> <strong>13. TELEPHONE TECHNIQUES</strong> <ul> <li>Telephone Techniques</li> </ul> <strong>14. TELEPHONE ETIQUETTE</strong> <ul> <li>Telephone Etiquette</li> </ul> <strong>15. TELEPHONE CUSTOMER SERVICE</strong> <ul> <li>Telephone Customer Service</li> </ul> <strong>16. 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The quality of the relationship and reputation your business has among your customers can determine the success or failure of your enterprise. This course will help you understand how to effectively interact with your customers to ensure they receive the highest levels of care and service, which will positively enhance your prestige and your profits. Many organisations believe they are providing excellent customer service, but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time, effort and investment necessary to drive excellent customer care will create a corresponding improvement in your company's public perception, an increase in brand awareness and keep your finger firmly on the pulse of what you need to know. 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Hiring company
EE
-
Customer Service Study 365AED 112Duração: Upto 38 Hours
-
Managing & Improving Customer Service Process Certificate New Skills AcademyAED 88
AED 1,098Duração: Upto 8 Hours
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