Office Manager

Job Title: Office ManagerLocation: VancouverProbation period: 3 months.Duration of employment: Full-Time______________________________________________________________________________The Company:Hillsound Equipment Inc. (www.hillsound.ca) is a Vancouver-based manufacturer of hiking and outdoor equipment. We truly believe that our outdoor experiences continue to inspire personal growth, fulfillment, and strength in our community. For this reason, we strive to design products that will enhance the experience and create accessibility for anyone who desires to be outside no matter the season.The Position:We are looking for a passionate outdoor enthusiast to join our small yet growing team as a full-time Office Manager. This role will report to the General Manager and CEO, while acting as a liaison between the employees and the upper management in all departments including sales, marketing, operations, accounting, etc.Once management decides that this person is fully trained and capable, the hired person for this role will be given the opportunity to evolve into a role with higher-level responsibilities, such as assigning tasks to employees directly and more.The Job:Maintain knowledge of the company's goals, vision, and values to ensure appropriate prioritizing and to communicate effectively with the team;Translate work communications (via email and in-person) between the CEO and employees/external parties (English Korean);Support and assist the General Manager and/or CEO in all aspects of the business;Complete assigned tasks by the General Manager and/or CEO;Work with upper management and employees to improve workflow efficiency and employee productivity in all areas;Increase management efficiency and effectiveness by hiring, training, and managing staff and partnering with any related businesses;Oversee, report, and assist in assigning tasks related to, including but not limited to:-inventory levels of goods to ensure timely supply of orders;-trade shows, local events, and local account visits;-e-commerce/marketing ideas proposed by Marketing Coordinator;-e-commerce platform and fulfillment including but not limited to Amazon and Shopify;Foster a local & international outdoor industry network platform;Work with the sales & operations department to generate production quantities each season;Fill in for any roles/departments needing coverage during employee vacations or any other gaps;Other duties as assigned/as deemed necessary as the Office Manager.Requirements:Bilingual in Korean and EnglishMinimum 2-year experience working in an office settingExperience in a managerial roleCompleted post-secondary educationPrevious work experience with Excel/Google SheetsAbility to accurately communicate information through emails and phone calls in both Korean and EnglishAbility to build and nurture long-term customer and staff relationshipsPrecise and detail-oriented personality with strong organizational skillsAn encouraging attitude and energy that supports the teamAbility to multi-taskAbility to travel internationally & attend trade shows 2-3 times per yearAssets (but not required):2-year experience in a managerial roleExperience working in the outdoor industryPrevious experience and knowledge using ShopifyExcel experience/knowledgeRetail and/or customer service experienceB2B sales/account management experienceBookkeeping/accounting knowledgeKnowledge of the North American outdoor industryThe Benefits:Currently in the process of transitioning to a 4-day week (work till noon twice a week except during weeks with a statutory holiday.)Opportunity to enjoy the outdoors through team hiking trips & excursionsIndustry discountsOpportunity to work from home (hybrid schedule)Relaxed and dog-friendly office settingExtended health benefits (Life AD&D, Dental, Vision, EHC)Anyone who has a passion for the great outdoors and possesses the requirements above is welcome to apply! We thank all applicants; however, only those candidates under consideration will be contacted.**Please make sure to include a Cover Letter along with your Resume to complete the application**Job Type: Full-timeBenefits:Casual dressDental careDisability insuranceExtended health careLife insuranceOn-site parkingPaid time offVision careWork from homePay Range: $40,000 ~ $50,000/yearSchedule:Monday to FridayAbility to commute/relocate:Vancouver, BC: reliably commute or plan to relocate before starting work (required)Language:Korean (required)English (required)Work Location: Hybrid Sporting Goods Manufacturing