Consulting Manager - Healthcare

The Consulting Manager will be responsible for a team of Healthcare Consultants and their respective clients.

Key Performance Objectives

• Implementation and management of the consulting strategy and projects into the consulting team
• High level feedback and reporting on a monthly basis
• Mentorship of the Consultants
• Management of staff related issues
• Development and management of the KRA process
  • Consulting Manager to develop and run with the Consultant KRA documentation
  • Annual review of job spec for the Consultants role
    • Completion of Consultant job spec
    • Job spec to be communicated annually to the team
• Team processes to be reviewed and amended as and when necessary and as agreed to with the Healthcare Director.

• Project management of new clients into their respective teams
• Attend high level strategy meetings with the Consultants until required competency levels are achieved
• Control the overall ICU and CRM client strategy for all clients
• Ensure that a minimum of two CRM visits per client per year take place within your team and your allocated clients
• Ongoing management of all Consultant clients
• Build strong strategic and business relationships with clients

• Hold strategic relationships with medical scheme administrators’ service teams
• Hold strategic relationships with alternative product providers (i.e. OcsaCare, PrimeCure etc.)
• Monthly sign off of consultant client allocations, revenue and revenue allocation
• Management of service delivery versus client revenue
• Sign off of leave and travel claims.

• Assistance with putting together of strategic reporting templates for the Consultants
• Training to staff on strategic reporting templates where applicable

• Compliance with the NMG Style guide
• Identify and pursue new business and cross-selling opportunities
• Stats management for team.
• A three year business qualification and/or 10 years industry experience
• Will need to meet the requirements as set out by FAIS.

Experience