Team Leader - Front Desk
na ROTANA HOTEL
no
UAE
Publicado em January 10, 2024
Detalhes do emprego
- Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure
- Maintain effective communication with all related departments to ensure smooth service delivery
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services
- Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner
- Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries
- Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy
- Ensure all guest registrations are completed and correspond with Opera PMS guest information
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Improve your chance to get this job.
Do an online course on Liderança starting now.
-
HR and Leadership Management Global EdulinkAED 134Duração: Upto 22 Hours
-
Leadership and Administrative Management 1TRAININGAED 180Duração: Upto 12 Hours
