Support Consultant Jobs In Dubai | BigData Technology Solutions

Support Consultant Jobs In Dubai | BigData Technology Solutions

Apply Also Engineer Jobs In Dubai UAE 2023 | Emirates • Provide administration, operations and maintenance, and monitoring support for Software AG products ARIS, ARIS PPM, Alfabet and Mashzone. • Monitor the application regularly for any abnormalities and reporting to relevant stakeholders proactively to take corrective actions. • Provide prompt and accurate feedback to customers Apply Also Middle School Maths Teacher Jobs In Dubai | teachanywhere

Responsibilities

Refer to internal database or external resources to provide accurate tech solutions • Researching, diagnosing, troubleshooting, and identifying solutions to resolve application issues. • Taking ownership of customer issues reported and seeing problems through to resolution. • Ensure all issues are properly logged • Prioritize and manage several open issues at one time • Follow up with clients to ensure their IT systems are fully functional after troubleshooting • Prepare accurate and timely reports. • Document technical knowledge in the form of notes and manuals • Following standard procedures for proper escalation of unresolved issues to the appropriate stakeholders. Apply Also Etisalat Careers in Dubai 2023 – Explore Job Opportunities

Requirement

Maintain jovial relationships with clients Required Qualifications • Minimum of 5+ years development experience • Bachelors degree in applicable area • Demonstrated experience in all support activities for Software AG Alfabet, ARIS, ARIS PPM, Mashzone and APAMA • Demonstrated experience on Administration of Software AG products Alfabet, ARIS, ARIS PPM, Mashzone and APAMA • Basics of database knowledge Apply Also Talabat Careers 2023: Dubai-Abu Dhabi Multiple Job Vacancies

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