Vice President Product Manager Collections
na JP Morgan Chase
no
Pakistan
Publicado em January 9, 2024
Detalhes do emprego
We are on the lookout for a dynamic and motivated Product Analyst who is ready to take their career to the next level. This role offers the opportunity to define and execute our product roadmap, interact with various stakeholders, and make a significant impact in our company. If you are looking for a challenging role that requires authority, skill, and confidence, this is the perfect opportunity for you. A successful candidate will be passionate about our mission of delivering a refined end-to-end journey that addresses the needs of customers facing financial hardship, through omni-channel options and data driven interactions. Strives to meet customers where they are, in their channel of choice and provide options for them to resolve their debt. Focused on customer and associate satisfaction through research which drives our designs. By focusing on the customer and associate, we decrease net credit losses thereby delivering for our Shareholders. We operate in a hyper-collaborative way in which we value and expect the following behaviors:
- Put customers first
- Value common sense and simplicity over complexity
- Make decisions quickly and move nimbly
- Celebrate diverse ideas
- Succeed and fail together as a team
- Understand concepts of User Journeys and translate high level requirements into usable features
- Be able to work in an environment that is driven by decisions coming from multiple areas like Data, Design, Technology, Operations, Marketing and Business
- Contribute to the strategic development, ongoing refinement & execution of the Product roadmap
- Manage existing features and actively lead the research definition and development of new features to advance the product roadmap
- Continually drive the product towards a meaningful balance between user needs, business objectives and technical feasibility
- Facilitate and drive solutions across the organization; working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management
- Build relationships with multiple diverse stakeholders across JPMorgan Chase
- Partner with senior product owners to progress the product roadmap; act as voice of the customer and drive product vision in forums where senior product owners are not present
- Close to 15 of years product management experience, or equivalent – including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps
- Experience & comfort working within non-linear design & development processes
- Experience in the design & development of service offerings that span multiple channels and form factors
- Strong knowledge of CCB Financial products
- Ability to synthesize large amounts of information to inform decisions and drive work forward
- Ability to thrive in a fast-paced, collaborative and cross-functional environment
- Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders
- Experience working in agile/scrum teams preferred
- Minimum BA/BS or equivalent level of education/experience required
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By focusing on the customer and associate, we decrease net credit losses thereby delivering for our Shareholders. </p><p> We operate in a hyper-collaborative way in which we value and expect the following behaviors: </p><ul> <li> Put customers first </li> <li> Value common sense and simplicity over complexity </li> <li> Make decisions quickly and move nimbly </li> <li> Celebrate diverse ideas </li> <li> Succeed and fail together as a team </li> <li> Understand concepts of User Journeys and translate high level requirements into usable features </li> <li> Be able to work in an environment that is driven by decisions coming from multiple areas like Data, Design, Technology, Operations, Marketing and Business </li></ul><p><b> Job Responsibilities: </b></p><ul> <li> Contribute to the strategic development, ongoing refinement & execution of the Product roadmap </li> <li> Manage existing features and actively lead the research definition and development of new features to advance the product roadmap </li> <li> Continually drive the product towards a meaningful balance between user needs, business objectives and technical feasibility </li> <li> Facilitate and drive solutions across the organization; working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management </li> <li> Build relationships with multiple diverse stakeholders across JPMorgan Chase </li> <li> Partner with senior product owners to progress the product roadmap; act as voice of the customer and drive product vision in forums where senior product owners are not present </li></ul><p><b> Required qualifications, capabilities and skills </b></p><ul> <li> Close to 15 of years product management experience, or equivalent – including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps </li> <li> Experience & comfort working within non-linear design & development processes </li> <li> Experience in the design & development of service offerings that span multiple channels and form factors </li> <li> Strong knowledge of CCB Financial products </li> <li> Ability to synthesize large amounts of information to inform decisions and drive work forward </li> <li> Ability to thrive in a fast-paced, collaborative and cross-functional environment </li> <li> Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders </li></ul><p><b> Preferred qualifications, capabilities and skills </b></p><ul> <li> Experience working in agile/scrum teams preferred </li> <li> Minimum BA/BS or equivalent level of education/experience required </li></ul> <br> <p> JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. <p></p> We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. 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As well as being an extremely fun job, it involves planning, organisation and communication abilities, which are excellent transferable skills to be able to show on your CV.<br /> <br /> Study online at your own pace with a course that is overflowing with valuable information, which is given to you in an easy to digest format. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study effectively and guide you to secure your qualification.<br /> <br /> <strong>Course Curriculum</strong> <ol> <li>Introduction</li> <li>Discover the business basics</li> <li>How to determine your product or service?</li> <li>Making and delivering the product or service</li> <li>How to sell a product or service?</li> <li>How to fund your business?</li> <li>Process of leading and managing people</li> <li>Developing and managing customer relationships</li> <li>Way of understanding your finances</li> <li>Understanding information systems</li> <li>Overview of the economy</li> <li>The end</li> </ol> <strong>Benefits you will gain:</strong> <ul> <li>High-quality e-learning study materials and mock exams.</li> <li>Tutorials/materials from the industry leading experts.</li> <li>24/7 Access to the Learning Portal.</li> <li>The benefit of applying for <strong>NUS extra Discount Card.</strong></li> <li>Recognised Accredited Qualification.</li> <li>Excellent customer service and administrative support.</li> </ul> <strong>Certification:</strong><br /> <br /> Successful graduates or candidates will be awarded a Diploma in Children’s Party Planning.<br /> <br /> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Children’s party staff,Children’s party coordinator,party planning business', 'eligibility' => '<br /> There are no specific entry requirements for this course.', 'school' => 'Global Edulink', 'keywords' => 'Management,Child Psychology,Wedding Planning,Event Management,Events', 'location' => 'Online', 'duration' => 'Upto 15 Hours', 'timing' => null, 'cost' => null, 'discount' => '85% off through Laimoon!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'pt', 'status' => 'active', 'auto_translated' => '1', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '77169', 'seeder_id' => '0', 'edited_seeder_id' => '0', 'edited_client_id' => '6371', 'title' => 'Event & Hospitality Management', 'external_link' => 'https://www.offers.internationalopenacademy.com/laimoon/course/event-and-hospitality-management-course', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => '50 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'International Open Academy', 'logo' => '', 'certificate_diploma' => '', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '19', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '19', 'nondiscounted_base_price' => '190', 'currency' => 'EUR', 'discount' => '90% Off for Laimoon Users!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => '<h4>About the program</h4><p>Event management a thriving industry<br /> The event management business is booming. 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It's rewarding, fulfilling and stimulating. It allows you to develop creatively and professionally.<br /> <br /> Do you have good organizational skills? Are you efficient and thorough at seeing a project through? Then you're halfway there to being a great event manager. On their own, though, organizational skills and efficiency aren't enough. There's a significant amount of industry specific knowledge and some extra skills that are essential to have before you start planning.</p><h4>What you will learn</h4><p>Particularly over the past 10 years, event management has evolved so that both attendees and hosts now expect a high standard in memorable events. In our Event & Hospitality Management course, we've put together a thorough and in-depth training in all aspects of planning and running many kinds of events. 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Throughout the course, we quote illustrative examples and include useful charts. You'll watch video tutorials which really bring the content alive. <br /> There are many lucrative sectors within the event management industry. You could specialize in one or market yourself in a number of areas: <br /> <br /> <br /> The sporting world stage testimonial games, pro-am tournaments or mini marathons. <br /> <br /> <br /> The entertainment industry manage a live music, theater, dance, film or comedy event. <br /> <br /> <br /> The Not for profit sector help a worthy cause to raise funds and build widespread awareness with head-turning events or celebrity galas. <br /> <br /> <br /> Style personal, intimate family occasions like religious ceremonies, birthdays or weddings. <br /> <br /> <br /> Event-manage store openings, new product launches or book launches. <br /> <br /> <br /> Organize corporate, political or community events.<br /> <br /> <br /> </p><h4>Course for?</h4><p>Prepared by experienced, successful event planners<br /> This Event & Hospitality Management course has been prepared specifically with you in mind, from essential practices to minor details. Our international team of experienced event planners has put together a thorough education in relevant and up to date knowledge from today's events world. You'll receive valuable advice, practical strategies and industry secrets that will help you to get ahead in the events sector.<br /> As all training is accessed online, you can study your material anytime, anyplace that suits you and your life. <br /> You'll receive a thorough and detailed training in the essential principles and the minor details in managing events, preparing you for an exciting new direction in your life.<br /> </p><h4>Requirements</h4><p>International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required to study with us. 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You'll learn: <br /> <br /> important principles in event management. <br /> <br /> effective strategies in attracting and winning contracts. <br /> <br /> <br /> how to manage budgets, advice on contracts, booking venues and securing sponsors. <br /> <br /> <br /> how to prepare and present an event proposal. <br /> <br /> <br /> tips for successful meetings with clients. <br /> <br /> <br /> what qualities to look for when hiring service providers. <br /> <br /> <br /> how to plan your event schedule with a step by step guide including a detailed pre-event and event day checklist. <br /> <br /> <br /> general etiquette and protocol (preparing invitations, table seating arrangements, table manners and dress codes). <br /> <br /> <br /> how to manage a crisis. <br /> <br /> <br /> what an event manager's job looks like up close with a real life case study. <br /> <br /> <br /> The course is packed with clear, practical knowledge, tips and insights from within the event planning industry. Throughout the course, we quote illustrative examples and include useful charts. You'll watch video tutorials which really bring the content alive. <br /> There are many lucrative sectors within the event management industry. You could specialize in one or market yourself in a number of areas: <br /> <br /> <br /> The sporting world stage testimonial games, pro-am tournaments or mini marathons. <br /> <br /> <br /> The entertainment industry manage a live music, theater, dance, film or comedy event. <br /> <br /> <br /> The Not for profit sector help a worthy cause to raise funds and build widespread awareness with head-turning events or celebrity galas. <br /> <br /> <br /> Style personal, intimate family occasions like religious ceremonies, birthdays or weddings. <br /> <br /> <br /> Event-manage store openings, new product launches or book launches. <br /> <br /> <br /> Organize corporate, political or community events.<br /> <br /> <br /> </p><h4>Course for?</h4><p>Prepared by experienced, successful event planners<br /> This Event & Hospitality Management course has been prepared specifically with you in mind, from essential practices to minor details. 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This role offers the opportunity to define and execute our product roadmap, interact with various stakeholders, and make a significant impact in our company. If you are looking for a challenging role that requires authority, skill, and confidence, this is the perfect opportunity for you. </p><p> A successful candidate will be passionate about our mission of delivering a refined end-to-end journey that addresses the needs of customers facing financial hardship, through omni-channel options and data driven interactions. Strives to meet customers where they are, in their channel of choice and provide options for them to resolve their debt. Focused on customer and associate satisfaction through research which drives our designs. By focusing on the customer and associate, we decrease net credit losses thereby delivering for our Shareholders. </p><p> We operate in a hyper-collaborative way in which we value and expect the following behaviors: </p><ul> <li> Put customers first </li> <li> Value common sense and simplicity over complexity </li> <li> Make decisions quickly and move nimbly </li> <li> Celebrate diverse ideas </li> <li> Succeed and fail together as a team </li> <li> Understand concepts of User Journeys and translate high level requirements into usable features </li> <li> Be able to work in an environment that is driven by decisions coming from multiple areas like Data, Design, Technology, Operations, Marketing and Business </li></ul><p><b> Job Responsibilities: </b></p><ul> <li> Contribute to the strategic development, ongoing refinement & execution of the Product roadmap </li> <li> Manage existing features and actively lead the research definition and development of new features to advance the product roadmap </li> <li> Continually drive the product towards a meaningful balance between user needs, business objectives and technical feasibility </li> <li> Facilitate and drive solutions across the organization; working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management </li> <li> Build relationships with multiple diverse stakeholders across JPMorgan Chase </li> <li> Partner with senior product owners to progress the product roadmap; act as voice of the customer and drive product vision in forums where senior product owners are not present </li></ul><p><b> Required qualifications, capabilities and skills </b></p><ul> <li> Close to 15 of years product management experience, or equivalent – including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps </li> <li> Experience & comfort working within non-linear design & development processes </li> <li> Experience in the design & development of service offerings that span multiple channels and form factors </li> <li> Strong knowledge of CCB Financial products </li> <li> Ability to synthesize large amounts of information to inform decisions and drive work forward </li> <li> Ability to thrive in a fast-paced, collaborative and cross-functional environment </li> <li> Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders </li></ul><p><b> Preferred qualifications, capabilities and skills </b></p><ul> <li> Experience working in agile/scrum teams preferred </li> <li> Minimum BA/BS or equivalent level of education/experience required </li></ul> <br> <p> JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. <p></p> We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. 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