Facilities Admin Coordinator (Karachi)

JOB SUMMARY The main responsibility of this role will be to manage the overall Hard and Soft Services within the client premises that include the external vendor management, internal team management, H&S Management, Financial management and most importantly the client stakeholder’s management as per the CBRE Standard Operating Procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Make sure the building hard services are managed as per the CBRE and industry standards i.e., MEP, HVAC, Fire System, Elevators and Escalators, Genset, UPS System and building Fabric etc.
• Make sure the building soft services are managed as per the CBRE standards.
• Make sure all the Preventive and Corrective Maintenance are successfully executed as per the schedule and on need basis with no failure.
• Make sure all internal and external client key people are fully in loop for any maintenance activity.
• One of the key responsibility is to manage external vendors i.e. sourcing in coordination with the souring team, vendor visits for all PPM and reactive maintenance, vendor QHSE Management, vendor payments in coordination with the Finance team and other stakeholder in the business
• Assisting the AFM in completing all the Asset surveys and condition survey of the Critical/non-critical assets installed at facility.
• To manage the front desk activities and lead the service excellence. 
• Displays a warm friendly, professional greeting to all those entering the property. Answers telephone in friendly, professional manner. Maintains accurate records of service requests and status.
• Maintains records and logs of service requests and tracks their status.
• Responds promptly with accurate and thorough information according to the specific request.
• Arranges and confirms recreational, dining, and/or business activities.
• Serves as point-of-contact for the facilities team as representative of the Workplace Concierge team.
• Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Provides personal services to employees and guests such as arrangement of transportation & travel arrangements, office wayfinding, lobby appearance management, visitor volume tracking & reporting, reception services, visitor refreshments, storytelling & campus tours, meal & activity reservations, guest & administrative support (preparation of meeting materials), shipping, coordinate car detailing & on-site car refueling, laundry & dry cleaning services, gift & package orders and other services as needed.
• To support the AFM in preparing GAP reports of the walkaround with Tech teams. 
• Will have to train and guide vendors on CBRE PO creation tools etc.
• Working knowledge of Health and Safety procedures and can implement these on site.
• Establish and maintain a good working relationship with all CBRE Managed Services employees and clients’ representatives.
• Maintain the professional image of CBRE Managed Services always and promote CBRE services.
• Ensure that all CBRE subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes.
• Promote and maintain the core Values of CBRE & the client.
• Work on own and as part of a team
• Improve site compliance and manage the site logbook system
• Receiving client issues and resolving these issues effectively without disruption to business or compromising client relationships.
• Be prepared for inclusion on a call out rota for out of hour's emergency response