Manager, People Advisory & Business Partnership

Job Purpose: Job holder will oversee all HR functions, including recruitment, rewards, performance management, employee relations, learning and development, and compliance in country and coordinate with head office to meet the needs of Kuwait business. Key Result Areas: Business Partnering & Employee Engagement :

• Support Country Head Kuwait in developing and implementing PICG strategies that support Bank’s business objectives and values through appropriate advice / interventions.
• Establish positive meaningful relationships with employees, serve as an advisor to people and partner to business.
• Assist in the smooth onboarding and orientation of senior hires, conduct exit interviews and share feedback internally.
• Support in the group wide Employee Engagement and Wellbeing activities as and when required.
• Conduct regular 1:1, skip level meetings and share feedback.
• In coordination with the employee experience function, ensure all staff grievances are addressed and resolved in a timely manner; initiate appropriate disciplinary process in line with the Bank's policies.
• Provide guidance and input on business unit restructures, workforce planning and succession planning.
• Work with respective unit heads on alignment of org structures.
• Help drive team culture in creating a ‘preferred’ workplace for employees and foster an environment where employee behavior is aligned to our values. Conduct regular meetings with middle management level in the country to update them on PICG transformation journey and new/in the pipeline initiatives/projects.
• Support the PICG team in developing solutions, programs and policies.

• Manage all people related MIS / data requesting the Country.
• Maintain a comprehensive employee database and manage ongoing reports/analysis for the country.
• Work with the PICG functions on policy/benefits review and updates. Guide managers and employees on people practices, labor laws and statutory requirements.
• Support line managers in the job evaluation process (documentation and coordination).
• Manage PICG Operations for the country, which includes monthly payroll, employee file management, employee insurance management, administer benefits like personal loans, etc.
• Ensure statutory compliance of labor laws applicable in Kuwait and ensure documents are kept audit ready at all times. Coordinate internal and external audits for the team. Ensure timely submission of RCSA inputs.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required.
• Develop contract terms for new hires, promotions and transfers.

• Manage the recognition budgets in coordination with the respective Group coordinators.
• Manage the iValue program in close coordination with the Sr. PABP.

• Assist the Sr. PABP in effectively managing the PM process for the Country, this includes the mid-year performance check and the annual appraisal process -rating, bonus and increment distribution.
• Ensure timely completion of year end reviews, goal setting and completion of mandatory training programs.

• Design the L &D needs plan for the country. Work with IC&OD team to drive L&D programs.
• Work with Nationalization & Local Talent team on designing and implementing nationalization agenda in country and ensure compliance with CBO’s mandate.

• A minimum bachelor degree qualification in any field is required.
• 5-7 years’ experience in Human Resources at both operational and strategic level.
• Strong interpersonal skills, influencing, high level of analytical ability.
• Knowledge of banking business/financial services industry is a distinct advantage.
• Highly customer focused, as it demands in a service industry.
• Leadership skills, experience in working with matrixed organization.
• Sound knowledge of all areas of HR with experience of international practices is preferred.