Senior Product Manager - Exchange (Mobile App Experience) | Dubai, UAE

Senior Product Manager - Exchange (Mobile App Experience)

Crypto.com Dubai, United Arab Emirates Posted: 24 hours ago | Type: Permanent | Salary: Competitive Our Product Management team drives product initiatives from inception, roadmap prioritisation through to execution, making impacts and launching products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. About the role: We are looking for a Product Manager / Senior Product Manager to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint. Job Responsibilities:

1. Lead, plan, execute and maintain the Exchange's Experience roadmap, focusing on:
2. A. World-Class Leading User Experience:
   • Build, iterate and optimize best-in-class trading UX/UI and workflows for the advanced retail trader segment.
   • Be multi-channel capable - synergising mobile app and website experiences with a primary focus on mobile app.
3. B. Data-Driven Decision Making:
   • Setup event tracking to enable funnel analytics and CRM capabilities.
   • Enrich funnel metrics to breakdown effectiveness of strategies at each stage of funnels.
   • Create dashboard views to provide analytical insight on product performance.
4. C. Drive Value Throughout the Organisation:
   • Retail Product Suite - Spot and Derivatives trading, Trading Bots, Staking, Supercharger, Trading Arena and more.
   • Feature and Product Definition:
   • Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria).
   • Weigh necessary trade-offs for optimal outcomes.
5. Collaboration with Feature Teams:

• Provide product outcome direction, manage 1 or more feature teams.
• Lead and direct the vision of your feature team(s), pushing for continuous improvement.
• Adhere to Scrum model (LeSS). Join forces with delivery management (Scrum Master) to optimise resource throughput.
• Work closely with lead engineers to develop technical solutions.
• Share guidance with QA engineers to ensure comprehensive test plans.

• Own the Product:

• Co-manage the roadmap backlog, owning the product areas you build with the team.
• Own and ship products/features in a timely manner.
• Dogfood your product/feature and find ways to improve on it.

• Engagement with Business and Sales Teams:

• Facilitate user studies through client meetings and interviews for product feedback.
• Iterate on feedback to ensure user needs are captured and prioritized appropriately.
• Collaborate with Marketing, Growth and CRM teams to drive successful product adoption.

• Market Awareness:

• Stay close to market and industry trends.

• Cross-Functional Representation:

• Represent the domain in communications with cross-functional teams.

Job Requirements:

1. At least 4 years of product management experience, with strong working knowledge of Crypto trading/exchange platforms.
2. A data-informed work style, viewed through a compassionate lens of the user.
3. A passion for building delightful customer-facing products and experiences.
4. Experience shipping and iterating on successful Software or Financial products at scale.
5. Demonstrated leadership, taking initiative and producing results.
6. Positive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Growth, CRM, Compliance, Legal.
7. Overcommunicator; highlighting key information and being to the point.
8. Understanding of API usage.
9. Diligent and open to learning new things.
10. Bring humility to your work and how you work with others.
11. Good aptitude for understanding technical concepts and applying them is preferred.

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