Manager, LatAm Listing Program, Latam Marketplace

Manager, LatAm Listing Program, Latam Marketplace Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s Latin America Marketplace team! We are looking for a talented Program Manager to support Seller Experience through the Seller Listing journey. Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. Key job responsibilities As a Manager of the Program team, you will be responsible for surfacing Seller Pain points and driving solutions by building collaborative relationships with various business, technical, and operations teams. The Program Manager will work closely with various stakeholders to drive strategic operational initiatives that will have a positive impact on our Sellers. You will review performance on key performance metrics, facilitate programmatic input for process and product improvement, and ensure accountability for strategic and tactical initiatives. Create mechanisms to coordinate a large group of local stakeholders to drive impactful projects to completion. Identify and analyze data on a frequent basis to isolate issues, drive improvements with local and global teams, and prioritize competing program opportunities. Set up performance mechanisms and track performance. Conceptualize and drive program changes. Drive adoption of internal mechanisms and seller-facing tools that drive long-term benefits. Address barriers through problem-solving and coordination with stakeholders. Gain support for your strategy from stakeholders by writing narratives and influencing peers and senior leadership. Create goals and related metrics, track progress, and manage through obstacles to achieve your objectives. Communicate performance, articulate root-cause analysis, and link to specific improvement areas. Incorporate best practices and lessons learned from other geographies or local competitors to define best-in-class customer experience. Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance business needs versus technical constraints. BASIC QUALIFICATIONS 6+ years of professional non-internship marketing experience Experience managing teams Experience using data and metrics to drive improvements Experience with Excel or Tableau (data manipulation, macros, charts, and pivot tables) Experience driving direction and alignment with cross-functional teams PREFERRED QUALIFICATIONS Experience working with multiple groups of stakeholders Experience in e-commerce, digital products, or entertainment industries #J-18808-Ljbffr