Dentist-Product Specialist
Full time
na DENTALKART
no
India
Publicado em February 20, 2025
Detalhes do emprego
Job Title: Product Specialist Location: Chhaterpur - New Delhi Key Responsibilities: Customer Inquiry Management
- Manage and respond to customer inquiries about dental products and equipment with expertise and professionalism.
- Provide comprehensive product information, including technical specifications, clinical applications, and usage guidelines.
- Ensure timely responses to all customer communications.
- Conduct detailed needs assessments to recommend appropriate dental equipment and supplies.
- Provide alternative product recommendations based on customer requirements, budget, and availability.
- Maintain up-to-date knowledge of competitor products and market trends.
- Support the customer service team with specialized product knowledge.
- Develop and conduct product training sessions for support staff.
- Create and maintain product documentation and technical resources.
- Monitor product inventory levels and coordinate with the procurement team.
- Stay updated on dental industry developments and new product launches.
- Provide feedback to management on product performance and customer demands.
- Collect and analyze customer feedback for product improvements.
- Participate in quality control processes.
- Contribute to continuous improvement initiatives.
- Bachelor's degree in Dental Surgery (BDS) required .
- Additional certifications in dental equipment or medical devices preferred .
- Minimum 2 years of experience in dental equipment sales, support, or clinical practice.
- Demonstrated expertise in dental products and equipment.
- Experience with CRM systems and digital tools.
- Strong technical knowledge of dental equipment and supplies.
- Excellent verbal and written communication skills in English and Hindi .
- Advanced problem-solving and analytical abilities.
- Proficiency in MS Office and CRM software .
- Strong attention to detail and organizational skills.
- Customer-focused mindset.
- Team player with a collaborative approach.
- Ability to handle multiple priorities.
- Professional demeanor and presentation.
- Competitive salary package.
- Health insurance.
- Professional development opportunities.
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