Club InterContinental Attendant
Detalhes do emprego
Hotel: Doha Beach & Spa (DOHHA), Street 900, Bldg. No. 25, Zone 61, Al Dafna, West Bay, PO Box 6822, Doha, State of Qatar As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury. Your Day to Day The Club InterContinental Attendant is responsible for providing exceptional service and a welcoming atmosphere for guests in the Club Lounge. This role involves anticipating guest needs, maintaining the lounge environment, and ensuring that all guests receive the highest level of service in line with our five-star standards. Main responsibilities include:
- Delivering personalized service to all Club Lounge guests, ensuring a warm and welcoming atmosphere throughout their stay
- Preparing and serving a selection of complimentary food and beverages, including breakfast, afternoon tea, and evening cocktails, in accordance with hotel standards
- Ensuring the cleanliness, organization, and presentation of the Club Lounge at all times, including setting up and replenishing food and beverage stations
- Engaging with guests, offering assistance and information about hotel services, local attractions, and amenities to enhance their experience
- Observing and responding to guests’ needs promptly and efficiently, ensuring their comfort and satisfaction
- Collaborating with other departments, such as housekeeping and culinary, to ensure smooth operations and exceptional service delivery
- Gathering guest feedback and communicating any special requests or concerns to management to enhance service quality and guest satisfaction
- High school diploma or equivalent; hospitality or culinary education is a plus
- Minimum of one year experience in a luxury hotel or similar hospitality environment, preferably in a food and beverage or guest service role
- Ability to work in a fast-paced environment while maintaining attention to detail
- Basic knowledge of food and beverage service and presentation
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