IT Research Analyst

Job Description The IT Research Analyst will be responsible for creating and maintaining a comprehensive catalog of IT assets, including software, hardware and Operating System products. This role involves conducting in-depth research, analyzing industry trends, and leading automation initiatives to ensure accurate and up-to-date content. Responsibilities:

• Conduct extensive research on publishers, products, and related IT content to build and update a robust asset catalog.
• Collect and interpret product literature and technical documentation for catalog enrichment.
• Develop and maintain process documentation related to IT Asset Management (ITAM) content.
• Curate and organize data in a structured format for a leading cyber security platform.
• Monitor industry activities such as product releases, mergers & acquisitions, and vulnerability alerts.
• Lead and contribute to automation projects for data mining, analysis, and organization of large datasets.
• Collaborate with product development teams to integrate catalog-driven features into asset management solutions.
• Analyze licensing terms and conditions, including different license types and metrics.
• Conduct internal reviews of curated content and provide feedback for quality assurance.
• Support issue resolution by working closely with internal teams and addressing customer inquiries.
• Design and implement systems (manual and automated) to maintain the accuracy of content data.
• Provide training and mentorship to team members on areas of expertise.

• 3-5 years of experience in market research, with a focus on IT asset management.
• Strong reading comprehension and ability to analyze technical documentation.
• In-depth understanding of suites, bundles, lifecycle management, licensing metrics, and part numbers.
• Experience managing product data.
• Proficiency in MS Office, especially Excel (advanced skills preferred).
• Knowledge of scripting for automated data gathering is a plus.
• Proven ability to lead automation projects and initiatives.
• Intermediate to advanced skills in SQL.
• Strong project management capabilities with experience driving projects independently.
• Excellent communication and interpersonal skills.