Head of Operations

Full time na Fruit Of Life Co. no Saudi Arabia

Publicado em February 13, 2025

Detalhes do emprego

Direct message the job poster from Fruit Of Life Co.

Human Resources Manager at Fruit Of Life Co.

About the Company At Fruit of Life Company, our mission is to be a leading FMCG distributor in Saudi Arabia and the GCC, delivering high-quality products with efficiency and reliability. About the Role The Head of Operations – FMCG (B2B) will oversee supply chain management, logistics, warehousing, and distribution, ensuring efficiency, cost control, and regulatory compliance. This role involves optimizing inventory management, improving B2B order fulfillment, and enhancing operational KPIs such as on-time delivery, inventory turnover, and cost per shipment. The candidate will be responsible for developing a high-performing operations team, leading cross-functional collaboration, implementing AI-driven process improvements, and driving strategic expansion efforts across Saudi Arabia. Responsibilities:

Supply Chain & Logistics Management:
1. Oversee warehousing, transportation, and last-mile B2B distribution.
2. Develop strategies to improve supply chain efficiency and reduce costs.
3. Monitor and optimize on-time delivery rates, transportation costs, and inventory turnover.
Warehouse & Inventory Control:
1. Implement AI-driven inventory management systems for accuracy and demand forecasting.
2. Ensure inventory turnover ratio is optimized to prevent overstocking or stockouts.
3. Enforce SOPs for warehouse efficiency and loss prevention.
B2B Distribution & Market Expansion:
1. Strengthen and expand B2B distribution networks across Saudi Arabia.
2. Work closely with wholesalers, distributors, and retail partners to enhance service levels.
3. Track and improve order fulfillment rates and customer satisfaction KPIs.
Performance Monitoring & KPI Management:
1. Define, monitor, and analyze operational KPIs, such as:
2. On-time Delivery Rate (OTD)
3. Warehouse Utilization Efficiency
4. Order Accuracy Rate
5. Customer Service Levels in B2B Fulfillment
6. Use data-driven insights to enhance operational performance and cost efficiency.
Operational Excellence & Compliance:
1. Ensure compliance with Saudi import/export laws, food safety, and customs regulations.
2. Develop and implement lean logistics practices to reduce waste and improve productivity.
Leadership & Team Development:
1. Lead and manage warehouse, logistics, and operations teams.
2. Work closely with sales, marketing, and finance teams to align operational goals.
3. Train teams on performance tracking, KPI monitoring, and efficiency improvements.

Required Skills – Head of Operations (FMCG B2B)

Operations & Supply Chain Management:
1. Strong understanding of FMCG logistics, warehousing, and distribution.
2. Expertise in supply chain optimization, procurement, and inventory management.
3. Ability to implement AI-driven demand forecasting and ERP systems.
B2B Distribution & Market Expertise:
1. Experience in managing B2B wholesale, retail, and distributor networks.
2. Knowledge of Saudi Arabia’s FMCG market, import/export regulations, and compliance.
3. Ability to negotiate and build relationships with suppliers, logistics providers, and partners.
4. Strong leadership skills to hire, train, and develop a high-performing operations team.
5. Ability to motivate and manage cross-functional teams for operational success.
6. Experience in performance management and KPI-driven team optimization.
Analytical & Problem-Solving Skills:
1. Ability to analyze operational data, track KPIs, and implement process improvements.
2. Strong problem-solving skills to optimize logistics, reduce costs, and improve service levels.
3. Proficiency in data-driven decision-making and cost control strategies.
Technology & Process Automation:
1. Experience with ERP systems, AI-based inventory management, and digital logistics tools.
2. Understanding of warehouse automation, route optimization, and predictive analytics.
3. Ability to manage operational budgets, reduce logistics costs, and improve profitability.
4. Experience in cost control, supplier negotiations, and financial forecasting.
Communication & Negotiation:
1. Strong communication skills to collaborate with internal teams and external stakeholders.
2. Ability to negotiate contracts, manage supplier relationships, and resolve conflicts.

Interested candidates can send their CV to recruitment@fruitoflife.com.sa with the subject "Head of Operations – FMCG (B2B)."

Seniority level

Executive

Employment type

Full-time

Job function

Business Development, Distribution, and Project Management

Industries

International Trade and Development, Food and Beverage Services, and Wholesale Import and Export #J-18808-Ljbffr

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Hiring company

Fruit Of Life Co.

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