Início Arábia Saudita Call Center Team Leader

Início Arábia Saudita Call Center Team Leader

Call Center Team Leader

Full time na madar no Saudi Arabia
Publicado em February 13, 2025

Detalhes do emprego

We are seeking a dynamic and experienced Call Center Team Leader to drive excellence in customer service and lead our dedicated team of customer support representatives. In this role, you will not only ensure outstanding customer interactions but also manage inbound campaign calls—converting them into qualified leads within Madar's CRM. If you excel at coaching teams, resolving complex issues, and achieving performance targets, we’d love to hear from you. Requirements Experience:

  • Minimum of 3 years of experience in a call center or customer service environment in a leadership or supervisory role.
Language Proficiency:
  • Fluent in Arabic with excellent verbal and written communication skills.
  • Strong command of English to effectively communicate with diverse teams and stakeholders.
Technical Proficiency:
  • Proven ability to utilize call center software and technology for monitoring team performance, tracking call metrics, and generating insightful management reports.
  • Experience with HubSpot or Similar CRM is required to add leads and manage leads.
Leadership & Communication Skills:
  • Exceptional interpersonal skills with a proven track record of coaching, mentoring, and motivating teams.
  • Strong problem-solving and conflict-resolution skills with a customer-first mindset.
Organizational Skills:
  • Excellent organizational and time-management abilities to effectively manage multiple priorities in a fast-paced environment.
#J-18808-Ljbffr

Apply on company website
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All madar Jobs
Improve your chance to get this job. Do an online course on SAC starting now. Claim $10 promo towards online courses. See all courses

Similiar Jobs that might interest you

... product development, entrepreneurship, and investment opportunities to convert lucrative business ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

... product development, entrepreneurship, and investment opportunities to convert lucrative business ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

Maintenance Technician

 Baker Hughes

... issues to avoid production downtime. Troubleshooting and ... and conducting business in over 120 countries, our innovative ...

Saudi Arabia - Dammam 7 dias atrás

Apply on Jobsite

... the center of ... products. Our main products are ... process design. • Lead HAZOP, ... Participate in business plan development and ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

... development planning, completion, production ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

Lead Engineer

 Saudi Aramco

... Aramco's Center of ... success by leading Digitalization & ... and develop recommendations for ... & Gas business benchmarking ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

Lead Engineer

 Saudi Aramco (ASC)

... Aramco's Center of ... success by leading Digitalization & ... and develop recommendations for ... & Gas business benchmarking ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

... training centers. Your primary role is to lead ... and development programs. Coach, mentor and develop instructional ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

Fire Protection Trainer

 Saudi Aramco (ASC)

... training centers. Your primary role is to lead ... and development programs. Coach, mentor and develop instructional ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

... Center Short- Term Contract Job Profile: 5+ Years significant data center ... to providing market-leading benefits packages ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

... Center Short- Term Contract Job Profile: 5+ Years significant data center ... to providing market-leading benefits packages ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

... 5+ Years  significant data center experience.   Verifying compliance ... , to providing market-leading benefits packages and ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

... Lead technology strategy development and implementation across global research centers ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

... Center Departments. The professional will be responsible for developing ... . • Qualified as a Lead Investigator in root ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

... perform the following: Develop maintenance processes, maintenance ... such as Reliability-Centered Maintenance & Risk Based ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

Technology Consultant

 Saudi Aramco (ASC)

... recognized Center ... for leading ... innovative and value adding technologies. Develop business ... production, reliability, ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

Technology Consultant

 Saudi Aramco

... recognized Center ... for leading ... innovative and value adding technologies. Develop business ... production, reliability, ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

Computational Research Expert

 Saudi Aramco (ASC)

... Development Center (R&DC). R&DC conducts strategic research, development ...

Arábia Saudita 7 dias atrás

Apply on Jobsite

... to innovate, achieve, grow and lead ... to develop themselves and ... revenue center&aposs ... Family: Operations Product Service ...

Arábia Saudita 7 dias atrás

Apply on Jobsite
See All Call Jobs
Empregos
Cursos/Formação
Arábia Saudita
Médio Oriente
Ásia
Europa
Australia
África
The Americas
Global
Promote courses on Laimoon Promote your courses
Free virtual classroom software

Copyright 2025 © Laimoon.com Privacy Policy   -    Terms Of Use

Feedback Feedback