Dell Field Service Engineer ( Saudi onsite )
Full time
na SWATX
no
Saudi Arabia
Publicado em February 13, 2025
Detalhes do emprego
Responsibilities:
- Conduct weekly comprehensive system diagnostics, verify operational status of hardware/software components, and review system logs and alerts to preemptively address issues.
- Coordinate and perform firmware upgrades on-site, ensuring minimal disruption.
- Backup critical configurations and data, validate post-upgrade functionality, and document upgrade activities.
- Identify and replace faulty CRUs, ensuring all replacements follow Dell's best practices. Test and validate components and maintain records for inventory tracking.
- Provide on-site support for critical customer operations and urgent out-of-standard requests, including after-hours support.
- 5+ years of hands-on experience in IT systems support, technical troubleshooting, and diagnostics.
- Strong understanding of hardware/software systems, particularly Dell products.
- Dell Certification is a must.
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