Business Strategy Analyst

Role: Business Analyst cum Sales-Coordinator Location: Mumbai (WFO) What you'll be Responsible for?

• Work closely with Management and business strategy team to model, analyze, prepare, and summarize information for company’s Sales, Products,
• New initiatives, organic and inorganic growth etc.
• Analyze sales data, including historical performance, trends, and market insights, to identify opportunities and challenges.
• Create meaningful reports, dashboards, and presentations to visualize and communicate sales performance metrics to the sales team and management.
• Assist in managing customer inquiries, resolving issues, and providing exceptional customer service
• Work closely with the sales team to develop sales targets and strategies based on data-driven insights
• Preparing and monitoring funnels performance weekly for sales team
• Work with Business Teams to monitor potential opportunities.
• Tracking performance (Target vs achievement) of business team product wise and presenting to management
• Ensure the CRM system is utilized effectively for tracking leads, opportunities, and customer interactions.
• Providing access of CRM tools to business team and providing solutions if any issue team is facing regarding CRM tools.
• Providing sales date to respective sales representatives, generating reports, and support them as and when needed. (Majorly Traffic and Revenue report, Funnel pipeline stage etc.)
• Act as a liaison between the sales team and other departments
• Ensuring the team is updating their opportunities, leads and their pipeline stages in CRM regularly.

What You'd have?

• Bachelor / master’s degree in business, Sales, Finance, or a related field.
• Proven experience in data analysis and interpretation, preferably in a sales or marketing context
• Proficiency in data analysis tools and software (e.g., Microsoft Excel, Tableau, Salesforce)
• Strong attention to detail and analytical thinking
• Excellent communication and interpersonal skills
• Ability to work independently and collaborate effectively within a team
• Highly organized with the ability to manage multiple tasks and deadlines
• Prior experience with CRM systems is a plus

Why join us? Impactful Work : Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment : Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees