Urgent Hiring - "SFDC L3 support engineer" position for Hyderabad location (Work from Office)
Detalhes do emprego
Dear Aspirants, Greetings From ValueLabs!!! We have an urgent requirement for an " SFDC L3 support engineer " for the Hyderabad (WFO) location. Please find below the job description for your reference. Experience: 5+ years Notice Period: Immediate Job Location: Hyderabad (Work from office) Key Responsibilities:
- Perform in-depth analysis to identify the root cause of complex Salesforce issues
- Create and maintain technical documentation, such as knowledge base articles and process guides
- Having experience in Service cloud and Sales cloud
- Assist with custom Salesforce development, including Apex and Lightning components along with Visualforce development, and configuration of custom objects and fields
- Develop and implement process improvements to increase efficiency and reduce resolution times
- Provide technical guidance and leadership to L1 and L2 support engineers
- Collaborate with development teams to resolve complex issues and implement new features
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