Technical Sales Representative - XRF Specialist

The purpose of this position is to promote and service our IMDEX products that uses XRF technology. This includes the creation of new client relationships as well as maintaining existing client relationships. Accountabilities

• Executing established client contact plans to communicate product launches and engaging potential clients in relevant sales campaigns to build new relationships.
• Acting as first point of contact for client queries and complaints and resolves these, referring complex issues to others and ensuring that the client receives an appropriate response.
• Emphasise solution features based on analyses of clients' aspirations and on technical knowledge of product capabilities and limitations.
• Presents product and service offerings to client with a clear rationale and at standard commercial terms aligned to IMDEX strategy.

• Acting as first point of contact for client queries and complex issues and ensuring that the client receives an appropriate response.
• Building solutions based on understanding the client's aspirations from a deep understanding of the client's pain points and total business.
• Designs training to suit client's requirements.
• Presents product and service solutions to clients with a clear rationale and alignment with strategy.
• Providing feedback to product design teams so that products can be tailored to clients' needs.

• Developing a personal network within the sales territory and representing the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation.
• Ensures account is managed in a methodical and timely manner gaining positive feedback from the customer and in accord with IMDEX strategy for budget and timeframe.

• Securing new accounts, proactively researching to identify needs in the marketplace and ideal client profile.
• Identifying new business opportunities and assisting with analysing estimates of business value to the customer.

• Taking reasonable care of self and others in the workplace and complying with the relevant legislative requirements and IMDEX Quality, Health, Safety and Environment (QHSE) management system policies and procedures.
• Wearing, using and maintaining the provided personal protective equipment and reporting any unsafe practices or conditions which come to your attention.
• Hazards and incidents reported in line with company policies.
• Actively participated in safety meetings.
• Quality alerts raised in line with company policies.
• Taking reasonable care to ensure own acts or omissions do not adversely affect the health and safety of other persons.

• Contributing to the identification of risks and compliance requirements relevant to own scope of work.
• Applying risk management and regulatory compliance processes to own scope of work.
• Leading by example to promote positive risk and compliance behaviours within own scope of work.
• Complying with IMDEX risk and compliance policies, local laws and other relevant standards within own scope of work.
• Potential non-compliance or misconduct is reported through appropriate channels.

• NRCan pXRF certified
• At least 2 years’ experience in a sales position, preferably in the Mining industry.
• At least 2 years experience with operating XRF tools

• Bachelor’s degree in geology, Geochemistry or Earth Sciences. Geology, Geochemistry or related discipline
• Experience with use of portable spectrometer
• Previous experience in geology and/or exploration drilling, combined with effective teaching skills, is crucial for instructing users on the proper utilization of Imdex products.
• Demonstrated expertise in mining and drilling processes, along with a comprehensive understanding of regulatory safety standards and procedures.
• Bilingual, English and French