Detalhes do emprego
* Contact clients via phone and email to follow up on overdue payments and resolve outstanding balances. * Negotiate payment plans and early settlements with clients as needed, ensuring that agreements are documented accurately. * Maintain accurate records of payment statuses, account activities, and any client communications within the company’s system. * Collaborate with internal departments, such as billing and customer service, to resolve any discrepancies or billing issues that may hinder collections efforts. * Prepare and present regular reports to management on collections status, outstanding balances, and action plans for high-risk accounts.
Requirements:
- Proven experience in collections, credit control, or a related field (preferably in the real estate or property development sector).
- Excellent communication and negotiation skills.
- Strong organizational skills with attention to detail and accuracy.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Proficiency in MS Office, particularly Excel, and experience with accounting or CRM software is preferred.
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