Florist Assistant

Full time na IHG Hotels & Resorts no UAE

Publicado em February 5, 2025

Detalhes do emprego

Roles and Responsibilities

Floral Design Skills
- Creating beautiful arrangements for various occasions, including weddings, funerals, events, and everyday needs.
- Knowledge of different flower types, foliage, and materials to craft aesthetically pleasing designs.
- Ability to customize arrangements based on customer preferences or themes.
Customer Service
- Welcoming and assisting customers with warmth and professionalism.
- Understanding customer needs to recommend the best flowers or arrangements.
- Handling inquiries, special requests, or complaints with care and empathy.
Creativity
- Thinking outside the box to design unique and innovative floral arrangements.
- Combining colors, textures, and patterns harmoniously.
- Staying updated with trends in floral design and seasonal themes.
Plant and Flower Care
- Knowledge of proper care and handling of flowers to maintain freshness and longevity.
- Preparing flowers by cutting, watering, and treating them for display or delivery.
- Understanding seasonal availability and sustainability practices.
Time Management
- Managing multiple orders and meeting tight deadlines for events or same-day deliveries.
- Prioritizing tasks during busy periods, such as holidays or wedding seasons.
Organizational Skills
- Keeping the workspace clean and organized, including tools, materials, and inventory.
- Maintaining accurate records of orders, sales, and inventory levels.
Sales and Upselling
- Recommending complementary items like vases, ribbons, or cards to increase sales.
- Promoting special offers, seasonal products, or gift packages to customers.
- Assisting customers with purchases in-store or online.
Teamwork and Collaboration
- Working closely with colleagues to fulfill large orders or prepare for events.
- Coordinating with delivery staff to ensure timely and accurate deliveries.
Physical Stamina
- Standing for long periods and handling the physical demands of arranging flowers.
- Lifting and transporting flower buckets, vases, or large arrangements.
Attention to Detail
- Ensuring arrangements meet customer specifications and quality standards.
- Noticing and addressing imperfections in flowers or designs.
Adaptability
- Adjusting to last-minute order changes or unexpected challenges.
- Handling a variety of tasks, from arranging flowers to managing inventory.
Knowledge of Symbolism and Occasions
- Understanding the meanings of flowers and their cultural significance.
- Recommending appropriate arrangements for specific occasions, such as sympathy bouquets, romantic gifts, or festive decorations.
Technical Skills
- Familiarity with floral tools like floral foam, wire, and cutting tools.
- Using point-of-sale (POS) systems and scheduling software for order management.

Desired Candidate Profile

Prepares arrangements/vases for guestrooms, functions, and public areas.
Replaces, maintains, and delivers arrangements/vases as required.
Maintains flower/arrangement containers clean and in good condition.
Attends to outside customers and guests courteously, promptly while maximizing sales.
Prepares floral arrangements for in-house wedding parties, as required.
Assists in taking inventories of equipment and flowers.
Maintains working area and equipment in proper state of cleanliness and repair.
Reports guest complaints to superior immediately.
Complies with Hotel’s health, safety, and hygiene policies and adheres to conduct personal grooming and hygiene standards.
Attends meetings and training sessions as required.

What We Need From You

Basic level of spoken/written English.
Minimum one year of experience in a similar environment (4-5* hotel).
Hygiene Certificates.
Flexibility in shifts.

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Florist Assistant

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Início EAU Florist Assistant

Início EAU Florist Assistant

Florist Assistant

Detalhes do emprego

Roles and Responsibilities

Desired Candidate Profile

Apply safely

Hiring company

IHG Hotels & Resorts

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