Client Services Executive (Qatar)

Full time na iFAST Global Bank Limited no Qatar

Publicado em February 2, 2025

Detalhes do emprego

Responsibilities

Liaise with the operations, compliance teams, and banks to ensure payment queries are resolved in a timely manner, escalating any complex or long outstanding issues to the Department Head.
Ensure all queries are attended to and logged accurately in the system in a timely manner, with regular follow-ups on unresolved queries.
Address all queries/complaints received within 1 hour and respond to the sender to confirm receipt of the query.
Assist other departments in investigating and resolving transaction-related queries.
Identify ways to improve client service and recommend them to the Team Leader/General Manager.
Make outbound calls for Sales/Business Development by generating leads and fixing appointments.
Maintain frequent contact with Correspondent bank's Customer support wing, Relationship, Finance, and Treasury.
Interact with customers to assist them in resolving their respective queries.
Assist other departments in obtaining responses from Correspondent Banks for their respective tasks.
Utilize software, databases, and tools appropriately.

Requirements

Must be a graduate as a minimum.
Minimum two years' customer service experience within a service industry.
High standard of accuracy and attention to detail.
Exceptional customer service skills.
Good telephone etiquette.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Proven team player.
Strong written and oral communication skills.
Must be able to speak fluent English.
Ability to speak Hindi, Urdu, and/or Bengali will be an added advantage.

Benefits

Annual leave (30 days).
Annual ticket to country of origin.

#J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

IFAST Global Bank Limited

See All iFAST Global Bank Limited Jobs

Improve your chance to get this job. Do an online course on Vendas e Negociação starting now.

Diploma in Sales Management & Analysis Study 365

AED 181

Duração: Upto 10 Hours

Enrol
Key Account Management Certificate New Skills Academy

AED 88
~~AED 1,098~~

Duração: Upto 6 Hours

Enrol

See all courses

See All Client Jobs

Client Services Executive (Qatar)

Detalhes do emprego

Responsibilities

Requirements

Benefits

Apply safely

Hiring company

IFAST Global Bank Limited

Head of Center of Excellence, Qatar

Head of Center of Excellence, Qatar

Head of Center of Excellence, Qatar

Expeditor - Oil and Gas - Qatar

Head of Safety Culture & Training, Qatar

Directional Systems - Doha - Qatar

Hook-up Manager

PROCUREMENT - Electrical & Instrumentation

PROCUREMENT - Mechanical & Equipment

PROCUREMENT - Coating & Subsea

Lifting Engineer

Material Handling Engineer- Piping & Layout

Telecom Engineer

Senior Analyst (Cyber Security)

Panel Operator

Senior Electrical Technician

Control Engineer - Maintenance

QA-Doha-A065-ESG-Manager - Government Relations

Head - Subsurface Data Management

Empregos

Cursos/Formação

Localização

Follow us

Início Qatar Client Services Executive (Qatar)

Início Qatar Client Services Executive (Qatar)

Client Services Executive (Qatar)

Detalhes do emprego

Responsibilities

Requirements

Benefits

Apply safely

Hiring company

IFAST Global Bank Limited

Similiar Jobs that might interest you

Head of Center of Excellence, Qatar

Head of Center of Excellence, Qatar

Head of Center of Excellence, Qatar

Expeditor - Oil and Gas - Qatar

Head of Safety Culture & Training, Qatar

Directional Systems - Doha - Qatar

Hook-up Manager

PROCUREMENT - Electrical & Instrumentation

PROCUREMENT - Mechanical & Equipment

PROCUREMENT - Coating & Subsea

Lifting Engineer

Material Handling Engineer- Piping & Layout

Telecom Engineer

Senior Analyst (Cyber Security)

Panel Operator

Senior Electrical Technician

Control Engineer - Maintenance

QA-Doha-A065-ESG-Manager - Government Relations

Head - Subsurface Data Management

Porque está a reportar esta oferta?

Laimoon Job Alert fresh jobs directly from websites*

Empregos

Cursos/Formação

Localização

Follow us