Head Bartender

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 85 venues and with presence in 25 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

Responsibilities:

1. To be responsible for continually improving and maintaining the overall bar standards, while supporting the smooth operation of the bar to ensure all guests receive excellent service and care.
2. To support the Beverage Manager in the training and development of junior members of staff.
3. To direct the setting up of the department, ensuring all necessary work is completed prior to the commencement of service.
4. Managing employees ensuring that the department is maintaining its agreed level of operating performance, correct standards and methods of service.
5. To have a thorough knowledge of all menu and beverage list offerings to maximize sales opportunities.
6. To notify staff of all menu changes, specialties, event menus and changes to standards prior to the commencement of service.
7. To manage any issues, comments or complaints that have arisen during service to management.
8. To ensure a thorough and proper handover between the Bar Staff according to the shift pattern.
9. To comply with all legal requirements of storing procedures, shelf life and expiration dates.
10. Adhere to current legislation regarding hygiene, licensing laws, weights and measures.
11. To have a working knowledge and understanding of financials, which includes GP, cost control and stock management.
12. To build and maintain an efficient team of employees, drive the team towards the objectives of the business, keep positive morale and to provide support to anyone if needed.
13. To be responsible for managing all staffing issues within the Bar team including clock in/out, Rota, holiday cover, in-house training, professional development, performance management and day-to-day feedback on performance.
14. Manage employee performance in line with an organization's objectives through setting targets, performance appraisals and providing feedback, learning and development opportunities.
15. To attend meetings and training sessions as required by the senior management team.
16. To take responsibility and accountability for your entire role by supporting the restaurant and kitchen operations and delivering seamless service with high levels of customer satisfaction.

Ideal Candidate

1. Minimum 2 years of experience in similar positions in a high-volume, fast-paced beach club.
2. Good in English.
3. Good communications and interpersonal skills.
4. Customer oriented with a positive attitude and smiling face.
5. Cooperative and self-giving team player.
6. Ability and willingness to perform under stress.