Head of Operations - Valet Parking & Car Park

Full time na GatedTalent - Connecting Top Executive Search Firms And Executives no UAE

Publicado em February 1, 2025

Detalhes do emprego

Head of Operations – Valet Parking & Car Park

Position: Head Of Operations Reports to: General Manager

Qualifications

Minimum Bachelor degree required
Master's in Business Administration preferred

Experience

At least 10 years of experience in parking management or a related technology-based industry.
Proven track record in successfully managing an operations team.

Skills

Familiarity with UAE Laws regarding Parking legislation
Delegation skills
Succession planning skills
Good English communication skills
Full computer literacy in Microsoft Office
A positive attitude
Negotiation skills
Plenty of initiative

Primary Functions

Deliver an excellent service to all clients on time, on budget and to specification.
Deliver exemplary standards of client services at all times. Seek out opportunities to further enhance current, and prospective, client experience.
Be responsible for the Operations function ensuring that all systems and processes adhere to best practice levels and are correctly aligned within operations, with other internal departments.
Lead all Operations departments, for car park, valet parking, and related support services.
Mastermind the delivery of new contracted facilities.
Contribute to the development of operations strategy. Working with individual Heads of Department to develop, evolve and enhance ZONE's Operational delivery.
Create a high performing operations team and foster talent management. In particular identify high potential individuals for succession planning, ensuring appropriate development plans are in place.
Ensure all team members have clear measurable objectives and structured performance reviews, 1 to 1s and team meetings.
Undertake rigorous financial control, setting departmental opex and capex budgets and managing P&Ls.
Develop, propose and implement strategies for change which will drive improved service and more effective control of costs.
Act as Incident Manager in Business Continuity Planning and be responsible for managing crisis preparedness.
Oversee valet parking operations, identify areas for improvement, minimize vehicle incidents, and strive for service excellence.
Participate as required in internal management forums.

Personal Competencies

A track record of delivering results in an operational environment.
Experience in managing staff from diverse cultural horizons and a natural strong cultural awareness.
Strong inter-personal skills and natural ability to create immediate good relationships.
Strong communication and leadership skills, a natural ability to communicate and work with multi-cultural audiences effectively.
Strong skills in internal networking and the ability to pool internal resources in order to achieve projects.
Strong skills in commercial negotiation, contract and supplier management.
Excellent organizational skills and ability to lead and manage several diverse projects.
Ability to support staff during logistic set up and be ready to work hands on when required.
Strong service orientated attitude.
Have a strong work ethic and ability to work in a complex cultural and legal environment without breaking any local or corporate rule.
Be energetic, dynamic, enthusiastic and willing to travel.
Excellent presentation skills.
Good knowledge of IT Office tools.
Experience in risk management/contingency planning.

The Offer:

Visa
Medical insurance self and family

Job Type: Full-time #J-18808-Ljbffr

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Hiring company

GatedTalent - Connecting Top Executive Search Firms And Executives

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Head of Operations - Valet Parking & Car Park

Detalhes do emprego

Head of Operations – Valet Parking & Car Park

Qualifications

Experience

Skills

Primary Functions

Personal Competencies

The Offer:

Apply safely

Hiring company

GatedTalent - Connecting Top Executive Search Firms And Executives

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Início EAU Head of Operations - Valet Parking & Car Park

Início EAU Head of Operations - Valet Parking & Car Park

Head of Operations - Valet Parking & Car Park

Detalhes do emprego

Head of Operations – Valet Parking & Car Park

Qualifications

Experience

Skills

Primary Functions

Personal Competencies

The Offer:

Apply safely

Hiring company

GatedTalent - Connecting Top Executive Search Firms And Executives

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